Home care agency · Tilbury
Kanmore House
Illustrative photo, not of Kanmore House- Address
- Civic Square, Tilbury, RM18 8AD
- Run by
- Denise Quality Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2015 (10 years)
- Registered manager
- Doris Nekiruka Okoroha-Izegbune
- Company check
- Active, trading since 2011 (15 years), accounts up to date (Companies House 07595398)
- Last CQC check
- 30 May 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered activities: Personal care
More in Grays: Home care in Grays (217) · Best rated home care agencies in Grays · Dementia care at home in Grays · Elderly care at home in Grays · Physical disability care at home in Grays · Live-in care in Grays
Full report at cqc.org.uk · CQC location ID 1-2368079208
Introducing Kanmore House
Kanmore House is a CQC-registered home care agency that also provides supported living in Tilbury, run by Denise Quality Care Services Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (May 2019). It is one of 217 CQC-registered home care agencies that have an office within 7 miles of Grays; 88 of those are rated Good or Outstanding.
Kanmore House over the years
Kanmore House has been registered with CQC since December 2015, about 10 years.
CQC has published 3 overall ratings for it (2017–2019), starting at Inadequate and improving to Good.
The rating is 7 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
The CQC website holds 3 reports for it, the latest from 30 May 2019.
Who runs it
Kanmore House is run by Denise Quality Care Services Limited (company 07595398), incorporated in 2011, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Key points from CQC's visit
- People's experience of using this service: People felt safe and were protected from the risk of harm.
- Risks to people had been identified and managed appropriately.
- Staff had received safeguarding training and were aware of the action they should take if they suspected abuse.
- Safe recruitment practices were in place and there were enough staff to meet the needs of people.
Inspected 9 May 2019; report published 30 May 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Around Tilbury
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is More-Time Healthcare Limited, under 0.5 miles away.
10 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Tilbury Riverside ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Likely fees
We estimate visits from Kanmore House at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Council help is possible below £23,250 in savings: ask Thurrock Council for a free care needs assessment.
Rating history
- Aug 2017
- Jun 2018
- May 2019
- Today Rating 7 years old
Published CQC ratings in date order. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 30 May 2019
- CQC inspection report 9 June 2018
- CQC inspection report 26 August 2017
Area and map
- Ward
- Tilbury Riverside
- Council
- Thurrock Council · paying for care
- Parliamentary constituency
- Thurrock
- Integrated care board
- NHS Essex Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in RM18 (21)
Larger map · How to get there · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Ratings for safety, care and leadership
- Safe40 of 45 in Thurrock
- Effective41 of 45 in Thurrock
- Caring42 of 45 in Thurrock
- Responsive43 of 45 in Thurrock
- Well-led37 of 45 in Thurrock
From CQC's latest report, published 30 May 2019. Under each rating: how many agencies in Thurrock share it.
Who the service is registered for
As listed with the regulator.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 36 of the 44 other agencies in Thurrock that CQC has rated.
Family reviews
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Kanmore House in local context
- Rated Good. Across Thurrock, 89% of the 45 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (May 2019) is more recent than 11% of agency ratings in Thurrock.
- Registered with CQC in 2015: it has been registered longer than 94% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Thurrock lists 6.
All figures compare it with other home care agencies in Thurrock; CQC register, Oct 2026.
Also nearby
Guides for families
Similar home care agencies near Grays, rated recently
- Ignition Care LtdMay 2025 · under 0.5 miles
- Akaba Social UK LtdJan 2025 · 1.3 miles
- Best2 Care Ltd – Gravesend OfficeJul 2026 · 1.3 miles
Questions about Kanmore House
- Which provider runs Kanmore House?
- On CQC's register the provider is Denise Quality Care Services Limited.
- What services is Kanmore House registered for?
- Its CQC registration covers homecare agencies, supported living. Ask Kanmore House how it would adapt if needs increase.
- How is Kanmore House rated for safety and leadership?
- CQC rates five key questions. For Kanmore House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- How much does Kanmore House charge?
- Kanmore House has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Kanmore House a registered provider?
- Kanmore House is on the CQC register as a home care agency (ID 1-2368079208) and was rated Good overall in May 2019.
- What is Kanmore House's address?
- Its office is at Civic Square, Tilbury, RM18 8AD. Carers travel to people's homes, so check it covers your street.
- When did CQC last rate Kanmore House?
- 30 May 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- Is Kanmore House registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Compare other agencies nearby
In Thurrock
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.