Home care agency · Stoke On Trent
Kidsgrove Care Solutions - Arbour Street
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Kidsgrove Care Solutions - Arbour Street- Address
- 52 Arbour Street, Talke Pits, Stoke On Trent, ST7 1QW
- Run by
- Kidsgrove Care Solutions CIC (2 services)
- Type of provider
- Not-for-profit
- Service
- Residential care home, Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- August 2015 (11 years)
- Registered manager
- Vanessa Clare Williams-Lukins
- Company check
- Active, trading since 2014 (12 years), accounts up to date (Companies House 09023681)
- Last CQC check
- 30 Apr 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Licensed by CQC for: Personal care · Accommodation for persons who require nursing or personal care
More in Kidsgrove: Home care in Kidsgrove (43) · Best rated home care agencies in Kidsgrove · Elderly care at home in Kidsgrove · Learning disability care at home in Kidsgrove · Care for adults under 65 at home in Kidsgrove · Live-in care in Kidsgrove
Read the full CQC inspection report · CQC location ID 1-2106710184
About Kidsgrove Care Solutions - Arbour Street
Kidsgrove Care Solutions - Arbour Street in Stoke On Trent is registered with the Care Quality Commission as a home care agency, run by Kidsgrove Care Solutions CIC. The service is registered to support adults of all ages and lists learning disabilities among its specialisms.
CQC rated it Good overall (January 2019). It is one of 43 CQC-registered home care agencies that have an office within 7 miles of Kidsgrove; 24 of those are rated Good or Outstanding.
How CQC rated each area
- Safe79 of 99 in Staffordshire
- Effective88 of 99 in Staffordshire
- Caring92 of 99 in Staffordshire
- Responsive90 of 99 in Staffordshire
- Well-led67 of 99 in Staffordshire
As rated by CQC, published 19 January 2019. Under each rating: how many agencies in Staffordshire share it.
What the ratings tell you
Kidsgrove Care Solutions - Arbour Street has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 66 of the 98 other agencies in Staffordshire that CQC has rated.
What CQC's inspectors reported
- At the time of our visit no-one was using the service but one person was due to arrive at the service later the same day, for a short break.
- We found the following examples of good practice. ● The short breaks service had recently reopened in April 2021 following a period of closure during the pandemic.
- This included information about regular hand washing for at least 20 seconds and more about COVID-19 symptoms and transmission.
- This ensured people had the information they needed in a format they could understand. ● A relatives questionnaire was sent to families to ensure families felt informed about how the service was operating during the pandemic and to ensure they felt informed and involved.
Inspected 21 April 2021; report published 30 April 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Registered specialisms
From the CQC register; ask how each need is met in practice.
Rating history
- May 2017
- Jan 2019
- Apr 2021
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 30 April 2021
- CQC inspection report 19 January 2019
- CQC inspection report 26 May 2017
Map and area details
- Ward
- Talke & Butt Lane
- Parliamentary constituency
- Stoke-on-Trent North
- NHS integrated care board
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
View on OpenStreetMap · How to get there · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Choice nearby
There are 13 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is Silver Tree Home Support Community Interest Company, 1.2 miles away.
12 of the 14 nearest rated agencies have a more recent rating than this one.
It sits in Talke & Butt Lane ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Ownership and company checks
Kidsgrove Care Solutions - Arbour Street is run by Kidsgrove Care Solutions Cic (company 09023681), incorporated in 2014, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Kidsgrove Care Solutions CIC runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 85% for the same mix of services across England.
All 3 are in Staffordshire, so it is a local operator rather than a national chain.
Costs to expect
We estimate visits from Kidsgrove Care Solutions - Arbour Street at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
With savings below £23,250, Staffordshire Council may contribute once it has carried out a free needs assessment.
Track record
CQC registration dates from August 2015, so the service has been operating for around 11 years under its current registration.
CQC has published 3 overall ratings for it (2017–2021), starting at Requires improvement and improving to Inspected but not rated.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
There are 3 CQC reports on file for this address; the newest is from 30 April 2021.
Family reviews
Nobody has reviewed Kidsgrove Care Solutions - Arbour Street here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Kidsgrove Care Solutions - Arbour Street compares
- Rated Good. Across Staffordshire, 79% of the 97 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (January 2019) is more recent than 9% of agency ratings in Staffordshire.
- Registered with CQC in 2015: it has been registered longer than 83% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Staffordshire lists 6.
Compared with every CQC-registered home care agency in Staffordshire. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Kidsgrove: home care agencies inspected recently
- Lilyrose Care Group Ltd - StaffordshireMar 2026 · 3.4 miles
- Key 2 Care StokeOct 2026 · 3.9 miles
- Teasdale Healthcare LtdFeb 2026 · 4.8 miles
Frequently asked about Kidsgrove Care Solutions - Arbour Street
- How recent is Kidsgrove Care Solutions - Arbour Street's CQC rating?
- The latest rating is dated 19 January 2019, 7 years ago; ask whether there have been changes since.
- Is Kidsgrove Care Solutions - Arbour Street registered for dementia care?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- Is Kidsgrove Care Solutions - Arbour Street a registered provider?
- Yes. Kidsgrove Care Solutions - Arbour Street is registered with the Care Quality Commission as a home care agency (location ID 1-2106710184) and was rated Good overall in January 2019.
- Where is Kidsgrove Care Solutions - Arbour Street?
- The agency works from 52 Arbour Street, Talke Pits, Stoke On Trent, ST7 1QW; ask which postcodes its carers cover.
- Is Kidsgrove Care Solutions - Arbour Street rated well for safety?
- CQC rates five key questions. For Kidsgrove Care Solutions - Arbour Street: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What are Kidsgrove Care Solutions - Arbour Street's fees?
- No fee list from Kidsgrove Care Solutions - Arbour Street has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Who runs Kidsgrove Care Solutions - Arbour Street?
- The registered provider is Kidsgrove Care Solutions CIC, according to CQC.
- What services is Kidsgrove Care Solutions - Arbour Street registered for?
- Registration for Kidsgrove Care Solutions - Arbour Street covers: residential homes, homecare agencies. Check which of these it offers today.
Compare other agencies nearby
In Staffordshire
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.