Home care agency · Chatham
Kings Hill
Illustrative photo, not of Kings Hill- Address
- 86 Kingston Crescent, Chatham, ME5 8XG
- Run by
- CRW Consultancy Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2017 (9 years)
- Registered manager
- *
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09605860)
- Last CQC check
- 16 Mar 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Chatham: Home care in Chatham (163) · Best rated home care agencies in Chatham · Dementia care at home in Chatham · Elderly care at home in Chatham · Physical disability care at home in Chatham · Live-in care in Chatham
CQC page for this service · CQC location ID 1-4012330014
About Kings Hill
Kings Hill is a CQC-registered home care agency in Chatham, run by CRW Consultancy Ltd. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.
At its most recent rating, CQC judged it Requires improvement overall (March 2022). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 163 CQC-registered home care agencies that have an office within 7 miles of Chatham; 53 of those are rated Good or Outstanding.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Agape Care, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
6 of the 11 nearest rated agencies have a more recent rating than this one.
It sits in Lordswood & Walderslade ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Reading Kings Hill's CQC ratings
Looking at the five areas: Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.
Across Medway, 16 of 49 rated agencies are Requires improvement for Safe (33%), while 11 of 49 rated agencies are Requires improvement for Effective (22%), while 9 of 49 rated agencies are Requires improvement for Responsive (18%), while 15 of 49 rated agencies are Requires improvement for Well-led (31%).
The Safe, Effective, Responsive and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
What it may cost
We estimate visits from Kings Hill at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
If savings are under the upper limit (£23,250 in England), Medway Council may pay part of the cost after a free care needs assessment.
How long it has been running
Kings Hill has been registered with CQC since August 2017, about 9 years.
CQC has published 4 overall ratings for it (2019–2022), starting at Requires improvement; it has gone up 1 and down 1 time, and is now Requires improvement.
4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
There are 4 CQC reports on file for this address; the newest is from 16 March 2022.
What inspectors found
- It is registered to provide care for babies, children, younger adults, older people, people living with dementia, a learning disability or autistic spectrum, a mental health problem, substance misuse, eating disorder or physical or sensory disability.
- This is help with tasks related to personal hygiene and eating.
- Where they do, we also consider any wider social care provided.
- People's experience of using this service People had a positive experience from using the service.
Inspected 12 January 2022; report published 16 March 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The registered provider
Kings Hill is run by Crw Consultancy Ltd (company 09605860), incorporated in 2015, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Safe, effective, caring, responsive, well-led
- Safe16 of 49 in Medway
- Effective11 of 49 in Medway
- Caring44 of 49 in Medway
- Responsive9 of 49 in Medway
- Well-led15 of 49 in Medway
From CQC's latest report, published 16 March 2022. Under each rating: how many agencies in Medway share it.
Registered specialisms
As listed with the regulator.
Rating history
- Jan 2019
- May 2020
- Apr 2021
- Mar 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 16 March 2022
- CQC inspection report 29 April 2021
- CQC inspection report 7 May 2020
- CQC inspection report 29 January 2019
Finding it
- Ward
- Lordswood & Walderslade
- Council
- Medway Council · paying for care
- Parliamentary constituency
- Chatham and Aylesford
- NHS area (integrated care board)
- NHS Kent and Medway Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in ME5 (15)
Larger map · Route planner · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Family reviews
No family has reviewed Kings Hill on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How Kings Hill compares
- Rated Requires improvement. Across Medway, 65% of the 48 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (March 2022) is more recent than 44% of agency ratings in Medway.
- Registered with CQC in 2017: it has been registered longer than 82% of home care agencies in the area.
- It lists 10 specialisms with CQC; the typical agency in Medway lists 5.
- Areas CQC rated below Good: Safe (35% of home care agencies in Medway are also rated below Good here); Effective (23% of home care agencies in Medway are also rated below Good here); Responsive (19% of home care agencies in Medway are also rated below Good here); Well-led (35% of home care agencies in Medway are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Medway (Oct 2026).
Nearest home care agencies
Guides for families
Chatham: home care agencies inspected recently
- Azure CareDec 2025 · 2.7 miles
- Galilee CareMar 2026 · 0.9 miles
- Intrinsic CareJul 2025 · 0.9 miles
Frequently asked about Kings Hill
- How much does Kings Hill charge?
- No fee list from Kings Hill has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How did Kings Hill score on each CQC key question?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- What kind of care can Kings Hill offer?
- Kings Hill is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Which provider runs Kings Hill?
- CRW Consultancy Ltd is the registered provider for Kings Hill.
- Is Kings Hill registered for dementia care?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Kings Hill's CQC rating?
- CQC published the current rating on 16 March 2022, 4 years ago. Older ratings are common, so ask about changes since.
- Where is Kings Hill?
- The agency works from 86 Kingston Crescent, Chatham, ME5 8XG; ask which postcodes its carers cover.
- Is Kings Hill regulated by the Care Quality Commission?
- Registered, yes: location 1-4012330014 on the Care Quality Commission register, listed as a home care agency and was rated Requires improvement overall in March 2022.
Home care in nearby towns
In Medway
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.