Home care agency · Enfield

Natgab Care

Rated Good by CQC Rating published 16 April 2019 Rating 7 years old
Rated 7 years ago. CQC's last published rating for this service is from April 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Natgab Care
Address
33 Island Centre Way, Enfield, EN3 6GS
Run by
Natgab Services Limited (2 services)
Type of provider
Independent (private company)
Service
Community services - Nursing, Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2013 (13 years)
Registered manager
Gladys Mintah Ophelia Kena-Amoah
Company check
Active, trading since 2012 (13 years), accounts up to date (Companies House 08342875)
Last CQC check
16 Apr 2019
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate

Registered to provide: Personal care · Treatment of disease, disorder or injury

More in Enfield: Home care in Enfield (116) · Best rated home care agencies in Enfield · Dementia care at home in Enfield · Elderly care at home in Enfield · Physical disability care at home in Enfield · Live-in care in Enfield

Full report at cqc.org.uk · CQC location ID 1-977317273

Natgab Care at a glance

Natgab Care is a CQC-registered home care agency that also provides supported living in Enfield, run by Natgab Services Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (April 2019). It is one of 200 CQC-registered home care agencies that have an office within 7 miles of Cheshunt; 115 of those are rated Good or Outstanding.

How CQC rated each area

  • SafeGood60 of 74 in Enfield
  • EffectiveGood69 of 74 in Enfield
  • CaringGood70 of 74 in Enfield
  • ResponsiveGood64 of 74 in Enfield
  • Well-ledGood56 of 74 in Enfield

Ratings from CQC's most recent report, published 16 April 2019. Under each rating: how many agencies in Enfield share it.

How its rating has changed

  1. Oct 2015 Good
  2. Mar 2018 Requires improvement
  3. Apr 2019 Good
  4. Today Rating 7 years old

Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.

Inspection reports to read

Location and local area

Ward
Enfield Lock
Parliamentary constituency
Enfield North
Local NHS (ICB)
NHS West and North London Integrated Care Board
ONS area type
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in EN3 (40)

Bigger map · Route planner · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.

Registered specialisms

As listed with the regulator.

The registered provider

Natgab Care is run by Natgab Services Limited (company 08342875), incorporated in 2012.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care) and other social work without accommodation.

Natgab Services Limited runs 2 CQC-registered services across 2 council areas.

Budgeting for this agency

We estimate visits from Natgab Care at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

For live-in care, expect around £1,620–£1,980 a week in this region.

If savings are under the upper limit (£23,250 in England), Enfield Council may pay part of the cost after a free care needs assessment.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Vineyard (UK) Services Limited, under 0.5 miles away.

16 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Enfield Lock ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.

What CQC's inspectors reported

  • Rating at last inspection: • Requires Improvement (Report published 15 March 2018).
  • People's experience of using this service: • People told us they felt safe with the staff who knew how to meet their needs, in the way they preferred.
  • Inspection team: • The inspection was carried out by two adult social care inspectors and an expert by experience, who made phone calls to people who used the service. • An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
  • The expert had experience caring for people older and people living with dementia.

Inspected 14 March 2019; report published 16 April 2019; supporting 15 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

History with CQC

CQC registration dates from October 2013, so the service has been operating for around 13 years under its current registration.

CQC has published 3 overall ratings for it (2015–2019), starting at Good; it has gone up 1 and down 1 time, and is now Good.

It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 5 reports for this location, the latest dated 16 April 2019.

Reading Natgab Care's CQC ratings

Natgab Care has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 55 of the 73 other agencies in Enfield that CQC has rated.

Family reviews

There are no reviews of Natgab Care yet. If you know the service, your experience could help someone else.

Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.

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How Natgab Care compares

  • Rated Good. Across Enfield, 89% of the 72 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (April 2019) is more recent than 8% of agency ratings in Enfield.
  • Registered with CQC in 2013: it has been registered longer than 84% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Enfield lists 5.

All figures compare it with other home care agencies in Enfield; CQC register, Oct 2026.

Other agencies close by

Guides for families

Enfield: home care agencies inspected recently

Natgab Care: common questions

What are Natgab Care's fees?
Natgab Care hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How did Natgab Care score on each CQC key question?
CQC rates five key questions. For Natgab Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
What kind of care can Natgab Care offer?
Natgab Care is registered for community services - nursing, homecare agencies, supported living. Ask which of these it provides at the moment.
Which provider runs Natgab Care?
Natgab Care is run by Natgab Services Limited, the registered provider on the CQC register.
Is Natgab Care registered for dementia care?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is Natgab Care's CQC rating?
CQC published the current rating on 16 April 2019, 7 years ago. Older ratings are common, so ask about changes since.
Where is Natgab Care?
33 Island Centre Way, Enfield, EN3 6GS. That is the office; visits happen in your own home, so confirm your area is covered.
Is Natgab Care registered with CQC?
Yes. Natgab Care is registered with the Care Quality Commission as a home care agency (location ID 1-977317273) and was rated Good overall in April 2019.

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Natgab Care: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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