Home care agency · Colchester
Nightowls Home Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Nightowls Home Care- Address
- 10 Kingsway, Off Barfield Road, West Mersea, Colchester, CO5 8TH
- Run by
- Nightowls Home Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2015 (11 years)
- Registered manager
- Teresa Joanna Harvey
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09498308)
- Last CQC check
- 3 Jun 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Brightlingsea: Home care in Brightlingsea (62) · Best rated home care agencies in Brightlingsea · Dementia care at home in Brightlingsea · Elderly care at home in Brightlingsea · Physical disability care at home in Brightlingsea · Live-in care in Brightlingsea
Read the full CQC inspection report · CQC location ID 1-2114986537
Nightowls Home Care at a glance
Registered with CQC as a home care agency, Nightowls Home Care is based in Colchester, run by Nightowls Home Care Limited. It supports older people, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Requires improvement overall (June 2021). Safe and Well-led were rated Requires improvement. It is one of 62 CQC-registered home care agencies that have an office within 7 miles of Brightlingsea; 33 of those are rated Good or Outstanding.
Past CQC ratings
- May 2018
- Jul 2019
- Jun 2021
- Today Rating 5 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 3 June 2021
- CQC inspection report 4 July 2019
- CQC inspection report 25 May 2018
The neighbourhood
- Ward
- Mersea and Pyefleet
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harwich and North Essex
- NHS integrated care board
- NHS Essex Integrated Care Board
- ONS area type
- Larger rural; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in CO5 (11)
View on OpenStreetMap · Get directions · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.
The five key questions
- Safe38 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led57 of 312 in Essex
From CQC's latest report, published 3 June 2021. Under each rating: how many agencies in Essex share it.
Reading Nightowls Home Care's CQC ratings
Area by area, Safe and Well-led are rated below Good; 3 other areas are Good.
Across Essex, 38 of 312 rated agencies are Requires improvement for Safe (12%), while 57 of 312 rated agencies are Requires improvement for Well-led (18%).
The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Track record
Nightowls Home Care has been registered with CQC since June 2015, about 11 years.
CQC has published 3 overall ratings for it (2018–2021), starting at Requires improvement and staying Requires improvement every time.
At 5 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
3 reports have been published for this location, most recently on 3 June 2021.
Costs to expect
We estimate visits from Nightowls Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Essex Council for a free care needs assessment.
What inspectors found
- The provider, who is also the registered manager was passionate about providing a good service to people, and often stepped in to provide support where this was needed, however this impacted on their ability to oversee the quality and safety of the service.
- Audits carried out by the registered manager had failed to identify shortfalls in the recruitment processes.
- Staff often worked alone when entering people's homes, therefore robust recruitment checks were needed to ensure people were protected from unsuitable staff.
- People confirmed they received a consistent reliable service from caring staff.
Inspected 6 May 2021; report published 3 June 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Choice nearby
There are 2 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Astar Homecare Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: sight or hearing loss (3 of the nearest 10).
2 of the 5 nearest rated agencies have a more recent rating than this one.
It sits in Mersea and Pyefleet ward, classed by ONS as larger rural (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
The registered provider
Nightowls Home Care is run by Nightowls Home Care Limited (company 09498308), incorporated in 2015.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Who the service is registered for
As listed with the regulator.
Family reviews
There are no reviews of Nightowls Home Care yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Nightowls Home Care against its area
- Rated Requires improvement. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (June 2021) is more recent than 37% of agency ratings in Essex.
- Registered with CQC in 2015: it has been registered longer than 80% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Essex lists 6.
- Areas CQC rated below Good: Safe (12% of home care agencies in Essex are also rated below Good here); Well-led (18% of home care agencies in Essex are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Essex, CQC data for Oct 2026.
Nearest home care agencies
Guides for families
Recently rated home care agencies near Brightlingsea
- Constable CareMar 2026 · under 0.5 miles
- Essex and Suffolk Quality Care LtdJun 2025 · 2.6 miles
- Aldanat CareSep 2026 · 5.0 miles
Nightowls Home Care: common questions
- What type of care does Nightowls Home Care provide?
- Its CQC registration covers homecare agencies. Ask Nightowls Home Care how it would adapt if needs increase.
- Who is the registered provider for Nightowls Home Care?
- Nightowls Home Care Limited is the registered provider for Nightowls Home Care.
- What are Nightowls Home Care's fees?
- Nightowls Home Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How did Nightowls Home Care score on each CQC key question?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- Where is Nightowls Home Care based?
- The agency works from 10 Kingsway, Off Barfield Road, West Mersea, Colchester, CO5 8TH; ask which postcodes its carers cover.
- Is Nightowls Home Care registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-2114986537 and was rated Requires improvement overall in June 2021.
- Is Nightowls Home Care registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When was Nightowls Home Care last inspected?
- Its current CQC rating dates from 3 June 2021, 5 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.