Home care agency · Crawley
Regal Home Care Limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Regal Home Care Limited- Address
- West Park House, Brighton Road, Pease Pottage, Crawley, RH11 9AD
- Run by
- Regal Home Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2011 (15 years)
- Registered manager
- Alexandra Kelly
- Company check
- Active, trading since 2001 (24 years), accounts up to date (Companies House 04326546)
- Last CQC check
- 18 Dec 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Regulated activities on its registration: Personal care
More in Crawley: Home care in Crawley (74) · Best rated home care agencies in Crawley · Dementia care at home in Crawley · Elderly care at home in Crawley · Physical disability care at home in Crawley · Live-in care in Crawley
CQC page for this service · CQC location ID 1-126045527
Introducing Regal Home Care Limited
Regal Home Care Limited is a CQC-registered home care agency in Crawley. Its CQC registration covers older people, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (December 2019). It is one of 74 CQC-registered home care agencies that have an office within 7 miles of Crawley; 45 of those are rated Good or Outstanding.
History with CQC
CQC registration dates from January 2011, so the service has been operating for around 15 years under its current registration.
CQC has published 3 overall ratings for it (2016–2019), starting at Requires improvement and improving to Good.
No new overall rating has been published for 6 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The CQC website holds 6 reports for it, the latest from 18 December 2019.
How it fits locally
There are 12 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is My Homecare West Sussex, 2.3 miles away.
15 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Handcross & Pease Pottage ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Strengths and weak spots in the ratings
Regal Home Care Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 119 of the 147 other agencies in West Sussex that CQC has rated.
Budgeting for this agency
We estimate visits from Regal Home Care Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
If savings are under the upper limit (£23,250 in England), West Sussex Council may pay part of the cost after a free care needs assessment.
The inspection, summarised
- Management of the service had changed since the last inspection.
- The new registered manager had made improvements and positive changes were already embedded within practice.
- Staff demonstrated a clear understanding of safeguarding, and incidents had been reported to the local authority in line with safeguarding policy.
- Risks were now assessed and managed consistently to support people to be safe.
Inspected 29 October 2019; report published 18 December 2019; supporting 77 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Specialisms
Taken from its CQC registration.
How its rating has changed
- Aug 2016
- Dec 2018
- Dec 2019
- Today Rating 6 years old
The location's rating record from CQC, from first to latest. The latest rating is an improvement on the one before.
CQC reports
- CQC inspection report 18 December 2019
- CQC inspection report 12 December 2018
- CQC inspection report 11 August 2016
- Inspection report 1 March 2014
- Inspection report 28 June 2013
- Inspection report 6 March 2013
Area and map
- Ward
- Handcross & Pease Pottage
- Parliamentary constituency
- East Grinstead and Uckfield
- Local NHS (ICB)
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in RH11 (11)
Larger map · Plan a journey · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
The five key questions
- Safe135 of 148 in West Sussex
- Effective137 of 148 in West Sussex
- Caring139 of 148 in West Sussex
- Responsive134 of 148 in West Sussex
- Well-led120 of 148 in West Sussex
Source: CQC, published 18 December 2019. Under each rating: how many agencies in West Sussex share it.
Who runs it
Regal Home Care Limited is run by Regal Home Care Limited (company 04326546), incorporated in 2001, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
Nobody has reviewed Regal Home Care Limited here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Regal Home Care Limited compares
- Rated Good. Across West Sussex, 94% of the 146 rated home care agencies are Good or Outstanding and 5 are Outstanding.
- Its rating (December 2019) is more recent than 24% of agency ratings in West Sussex.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in West Sussex lists 6.
Based on the CQC register for West Sussex as at Oct 2026.
Nearby options
Guides for families
Crawley: home care agencies inspected recently
- Bright Care HorshamMar 2025 · 6.2 miles
- Metro Homecare LimitedDec 2025 · under 0.5 miles
- Bluestar Care & Support LTDDec 2025 · under 0.5 miles
Quick answers about Regal Home Care Limited
- What services is Regal Home Care Limited registered for?
- Regal Home Care Limited is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- What are Regal Home Care Limited's fees?
- Regal Home Care Limited hasn't shared a price list with us. Visiting care typically costs £28–£38 an hour (typical 2026 prices in West Sussex). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Where is Regal Home Care Limited?
- West Park House, Brighton Road, Pease Pottage, Crawley, RH11 9AD. That is the office; visits happen in your own home, so confirm your area is covered.
- How is Regal Home Care Limited rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- Can Regal Home Care Limited care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Is Regal Home Care Limited regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-126045527 and was rated Good overall in December 2019.
- How recent is Regal Home Care Limited's CQC rating?
- The rating now shown was published on 18 December 2019, 6 years ago. Ask what has changed since then, for example in management or staffing.
Look further afield
In West Sussex
Show families your CQC rating on your own site
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.
Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.