Home care agency · Barnet
Rivendell Care & Support
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · Families helped this month: 4
Illustrative photo, not of Rivendell Care & Support- Address
- 6 Hendon Lane, Barnet, London, N3 1TR
- Run by
- Britten Associates Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2023 (3 years)
- Registered manager
- *
- Company check
- Active, trading since 2013 (12 years), accounts up to date (Companies House 08768073)
- Last CQC check
- 26 Aug 2026
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Barnet: Home care in Barnet (95) · Best rated home care agencies in Barnet · Dementia care at home in Barnet · Elderly care at home in Barnet · Physical disability care at home in Barnet · Live-in care in Barnet
Open CQC's full report · CQC location ID 1-15869795951
About this agency
Rivendell Care & Support is a CQC-registered home care agency in Barnet, run by Britten Associates Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (August 2026). It is one of 95 CQC-registered home care agencies that are based in the borough of Barnet; 63 of those are rated Good or Outstanding.
Reading Rivendell Care & Support's CQC ratings
All five areas CQC looks at are rated Good for Rivendell Care & Support: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 56 of the 65 other agencies in Barnet that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Ratings for safety, care and leadership
- Safe75% score61 of 66 in Barnet
- Effective75% score63 of 66 in Barnet
- Caring75% score63 of 66 in Barnet
- Responsive75% score64 of 66 in Barnet
- Well-led75% score57 of 66 in Barnet
As rated by CQC, published 26 August 2026. Under each rating: how many agencies in Barnet share it.
Track record
CQC registration dates from May 2023, so the service has been operating for around 3 years under its current registration.
CQC has published 5 overall ratings for it (2016–2026), starting at Good and improving to Good.
Needs it is registered to meet
Specialisms as registered with CQC.
Detailed scores
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Rivendell Care & Support scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 8 July 2026, published 26 August 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Ratings over time
- Aug 2016
- Jul 2017
- Sep 2018
- Sep 2019
- Aug 2026
- Today Rated in the last 12 months
CQC rating timeline for this address.
The neighbourhood
- Ward
- Finchley Church End
- Council
- London Borough of Barnet · paying for care
- Parliamentary constituency
- Finchley and Golders Green
- NHS planning area
- NHS West and North London Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in N3 (15)
See the wider area · Plan a journey · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Barnet Mencap, under 0.5 miles away.
Its rating is more recent than any of the 20 nearest rated agencies.
It sits in Finchley Church End ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Costs to expect
We estimate visits from Rivendell Care & Support at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
For live-in care, expect around £1,620–£1,980 a week in this region.
People with savings under £23,250 may get help from Barnet Council after a needs and financial assessment.
The registered provider
Rivendell Care & Support is run by Britten Associates Limited (company 08768073), incorporated in 2013, 9 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
The inspection, summarised
- Rivendell Care Support a domiciliary care service which provides personal care to people living in their own homes.
- This is help with tasks related to personal hygiene and/or support with eating and drinking.
- At the time of this assessment the service was supporting 37 people with personal care.
- One person told us, “They are kind and caring without exception, couldn’t ask for better.” People were involved in their care planning and were listened to, meaning they received the care they wanted.
In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
Nobody has reviewed Rivendell Care & Support here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Compared with other agencies locally
- Rated Good. Across Barnet, 95% of the 66 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (August 2026) is more recent than 97% of agency ratings in Barnet.
- Registered with CQC in 2023: it has been registered longer than 24% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Barnet lists 6.
All figures compare it with other home care agencies in Barnet; CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Newer ratings near Barnet
- Right at Home Camden, Hampstead & Golders GreenNov 2024 · 2.8 miles
- Central HouseMar 2026 · under 0.5 miles
- Shine PartnershipsNov 2025 · 0.7 miles
Quick answers about Rivendell Care & Support
- How much does Rivendell Care & Support charge?
- No fee list from Rivendell Care & Support has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Rivendell Care & Support rated well for safety?
- CQC rates five key questions. For Rivendell Care & Support: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What type of care does Rivendell Care & Support provide?
- Rivendell Care & Support is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Which provider runs Rivendell Care & Support?
- Britten Associates Limited is the registered provider for Rivendell Care & Support.
- Can Rivendell Care & Support care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is Rivendell Care & Support's CQC rating?
- The latest rating is dated 26 August 2026; ask whether there have been changes since.
- What is Rivendell Care & Support's address?
- 6 Hendon Lane, Barnet, London, N3 1TR is the agency's office; check it serves your postcode.
- Is Rivendell Care & Support a registered provider?
- Yes. Rivendell Care & Support is registered with the Care Quality Commission as a home care agency (location ID 1-15869795951) and was rated Good overall in August 2026.
More home care agencies nearby
In Barnet
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.