Home care agency · Newport Pagnell

The Limes

Rated Good by CQC Rating published 2 April 2020 Rating 6 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · Families helped this month: 3

Rated 6 years ago. CQC's last published rating for this service is from April 2020. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of The Limes
Address
Westbury Lane, Newport Pagnell, MK16 8JA
Run by
Methodist Homes (92 services)
Type of provider
Charity (registered charity 1083995)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
July 2012 (14 years)
Part of
Methodist Homes
Registered manager
Deborah Karen Mccarthy
Company check
Active, trading since 2000 (26 years), accounts up to date (Companies House 04043124)
Last CQC check
2 Apr 2020
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Personal care

Full report at cqc.org.uk · CQC location ID 1-442014763

Introducing The Limes

The Limes is a CQC-registered home care agency in Newport Pagnell, run by Methodist Homes. Its CQC registration covers older people, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (April 2020). It is one of 180 CQC-registered home care agencies that have an office within 7 miles of Milton Keynes; 76 of those are rated Good or Outstanding.

History with CQC

Registered in July 2012, it has 14 years on the CQC register.

CQC has published 3 overall ratings for it (2015–2020), starting at Good and staying Good every time.

At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

The CQC website holds 4 reports for it, the latest from 2 April 2020.

Safe, effective, caring, responsive, well-led

  • SafeGood69 of 85 in Milton Keynes
  • EffectiveGood77 of 85 in Milton Keynes
  • CaringGood76 of 85 in Milton Keynes
  • ResponsiveGood74 of 85 in Milton Keynes
  • Well-ledGood68 of 85 in Milton Keynes

Ratings from CQC's most recent report, published 2 April 2020. Under each rating: how many agencies in Milton Keynes share it.

What CQC's inspectors reported

  • Care plans and risk assessments provided guidance for staff to follow to reduce risk to people's safety.
  • Staff understood how to protect people from the risk of harm and understood potential signs of abuse.
  • People and relatives were involved in assessments of potential risks to safety and in identifying measures to keep them safe.
  • Staff went through a recruitment process so that the provider only employed suitable staff, though the system needed some action to ensure it was fully robust.

Inspected 2 March 2020; report published 2 April 2020. From the regulator's own summary (Open Government Licence). Read the full report.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Helping Hands Newport Pagnell, 0.5 miles away.

6 of the 12 nearest rated agencies have a more recent rating than this one.

It sits in Newport Pagnell ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.

Reading The Limes's CQC ratings

The Limes has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 67 of the 84 other agencies in Milton Keynes that CQC has rated.

Earlier inspections

  1. Oct 2015 Good
  2. Nov 2017 Good
  3. Apr 2020 Good
  4. Today Rating 6 years old

Overall ratings CQC has published for this location, oldest first.

Published inspection reports

Finding it

Ward
Newport Pagnell
Parliamentary constituency
Milton Keynes North
Integrated care board
NHS Central East Integrated Care Board
Setting
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 20% least deprived areas in England
Postcode district
Home care in MK16 (16)

Larger map · Get directions · Map data: OpenStreetMap contributors

Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Budgeting for this agency

We estimate visits from The Limes at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

If savings are under the upper limit (£23,250 in England), Milton Keynes Council may pay part of the cost after a free care needs assessment.

Who they support

From the CQC register; ask how each need is met in practice.

The registered provider

The Limes is run by Methodist Homes (company 04043124), incorporated in 2000, 11 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.

Its registered business activity is nursing care.

Methodist Homes runs 92 CQC-registered services across 60 council areas; 82 of the 92 with a rating are Good or Outstanding (89%), against 84% for the same mix of services across England.

2 of its services are in Milton Keynes.

It trades under the Methodist Homes brand, which covers 92 services run by 1 registered provider.

Family reviews

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How The Limes compares

  • Rated Good. Across Milton Keynes, 93% of the 81 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (April 2020) is more recent than 28% of agency ratings in Milton Keynes.
  • Registered with CQC in 2012, it is one of the longest-registered home care agencies in the area.
  • It lists 4 specialisms with CQC; the typical agency in Milton Keynes lists 6.

Comparison set: every registered home care agency in Milton Keynes, CQC data for Oct 2026.

Also nearby

Guides for families

Similar home care agencies near Milton Keynes, rated recently

Frequently asked about The Limes

Is The Limes a registered provider?
Registered, yes: location 1-442014763 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in April 2020.
Where is The Limes based?
The agency's base is Westbury Lane, Newport Pagnell, MK16 8JA. Confirm that its carers travel to your area.
How recent is The Limes's CQC rating?
The latest rating is dated 2 April 2020, 6 years ago; ask whether there have been changes since.
Can The Limes care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
Who is the registered provider for The Limes?
Methodist Homes is the registered provider for The Limes.
What type of care does The Limes provide?
Registration for The Limes covers: homecare agencies. Check which of these it offers today.
How did The Limes score on each CQC key question?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
How much does The Limes charge?
The Limes has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.

Agencies in neighbouring towns

In Milton Keynes

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The Limes: rated Good by CQC, on The Care Panel

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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.

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