Home care agency · Upminster
The Wykeham
Illustrative photo, not of The Wykeham- Address
- Folkes Lane, Upminster, RM14 1TH
- Run by
- Healing Cross Healthcare Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2014 (12 years)
- Registered manager
- Johnson Ogunlowo
- Company check
- Active, trading since 2003 (23 years), accounts up to date (Companies House 04742881)
- Last CQC check
- 9 Sep 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Licensed by CQC for: Personal care
More in Havering: Home care in Havering (120) · Best rated home care agencies in Havering · Dementia care at home in Havering · Elderly care at home in Havering · Physical disability care at home in Havering · Live-in care in Havering
See this service on the CQC website · CQC location ID 1-1437647136
The Wykeham at a glance
The Wykeham is a CQC-registered home care agency in Upminster, run by Healing Cross Healthcare Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (September 2023). It is one of 120 CQC-registered home care agencies that are based in the borough of Havering; 68 of those are rated Good or Outstanding.
What inspectors found
- Right Support There were systems in place to keep people safe from abuse.
- There were risk assessments to monitor and mitigate risks to people.
- Staff were recruited safely and there were enough staff working at the service.
- No one at the service was being supported with medicines administration, but the service kept information about people's medicines to support with risks to them.
Inspected 14 July 2023; report published 9 September 2023. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Ratings over time
- Apr 2016
- Dec 2018
- Sep 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 9 September 2023
- CQC inspection report 19 December 2018
- CQC inspection report 1 April 2016
Area and map
- Ward
- Harold Wood
- Parliamentary constituency
- Hornchurch and Upminster
- NHS integrated care board
- NHS North East London Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
Open the full map · How to get there · Base map © OpenStreetMap
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Ownership and company checks
The Wykeham is run by Healing Cross Healthcare Limited (company 04742881), incorporated in 2003, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Specialisms
From the CQC register; ask how each need is met in practice.
The Wykeham over the years
The Wykeham has been registered with CQC since May 2014, about 12 years.
CQC has published 3 overall ratings for it (2016–2023), starting at Good and staying Good every time.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
The CQC website holds 3 reports for it, the latest from 9 September 2023.
CQC ratings, area by area
- Safe63 of 74 in Havering
- Effective66 of 74 in Havering
- Caring72 of 74 in Havering
- Responsive66 of 74 in Havering
- Well-led65 of 74 in Havering
Source: CQC, published 9 September 2023. Under each rating: how many agencies in Havering share it.
Likely fees
We estimate visits from The Wykeham at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in care in this region typically runs £1,620–£1,980 a week.
If savings are under the upper limit (£23,250 in England), Havering Council may pay part of the cost after a free care needs assessment.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 64 of the 73 other agencies in Havering that CQC has rated.
Around Upminster
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Kaot Home Care Ltd, 1.7 miles away.
It is registered for needs that fewer services nearby cover: children (4 of the nearest 25).
7 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Harold Wood ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS North East London ICB.
Family reviews
Nobody has reviewed The Wykeham here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
The Wykeham in local context
- Rated Good. Across Havering, 93% of the 73 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (September 2023) is more recent than 62% of agency ratings in Havering.
- Registered with CQC in 2014: it has been registered longer than 92% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Havering lists 6.
Based on the CQC register for Havering as at Oct 2026.
Other agencies close by
Guides for families
Newer ratings near Havering
- Prestige Care & Support LtdJan 2026 · 0.6 miles
- Inna CareSep 2025 · 0.7 miles
- HomeFeb 2026 · 0.7 miles
The Wykeham: common questions
- How much does The Wykeham charge?
- No fee list from The Wykeham has reached us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
- How did The Wykeham score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What kind of care can The Wykeham offer?
- Registration for The Wykeham covers: homecare agencies. Check which of these it offers today.
- Who runs The Wykeham?
- The Wykeham is run by Healing Cross Healthcare Limited, the registered provider on the CQC register.
- Does The Wykeham support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How recent is The Wykeham's CQC rating?
- 9 September 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Where is The Wykeham based?
- Folkes Lane, Upminster, RM14 1TH is the agency's office; check it serves your postcode.
- Is The Wykeham a registered provider?
- Yes. The Wykeham is registered with the Care Quality Commission as a home care agency (location ID 1-1437647136) and was rated Good overall in September 2023.
Look further afield
In Havering
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.