Home care · County Durham

Home care in Bishop Auckland

CQC lists 21 home care agencies covering Bishop Auckland. CQC has rated 14 of them, and 86% are Good or Outstanding (versus 94% across County Durham and 88% across England). 1 holds an Outstanding rating. We estimate typical fees here at about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 6 home care agencies were last rated more than four years ago and 4 registered since November 2024. Most recently, RCS Domiciliary Agency Ltd was rated Good on 4 September 2025.

Find who can start and what it costs → View on Map Email this list to me

Only the providers shown to you see your details · Free · No obligation · About a minute

Data: the CQC register, updated 27 October 2026, under the Open Government Licence

Built from the CQC register by The Care Panel's data team. How we make money · How the list is ordered

The short version

  • Rating changes in County Durham are checked each day. See what changed recently.
  • Dementia is a registered specialism for 10.
  • 12 of the 14 rated agencies are Good or Outstanding, and 2 are rated below Good; 7 are still waiting for a first rating.
  • Whatever your savings, County Durham council will assess care needs for free.

Citation: "Home care in Bishop Auckland", The Care Panel analysis of CQC register data, Oct 2026.

  • 21registered agencies
  • 86%of those rated are Good or Outstanding
  • 10support people with dementia
  • 2rated or inspected within two years
Typical prices in Bishop Auckland against North East and England, Oct 2026
CareBishop AucklandNorth EastEngland
Visiting care, an hour£33.50£33.50£33.50
Live-in care, a week£1,610£1,610£1,610

Homecare Association minimum sustainable council rate for 2026/27: £34.42 an hour. Durham County Council pays: £22.83 an hour for home care (2025/26 average paid to agencies); £857 a week for residential care (2025/26 average, over-65s); £890 a week for nursing care (2025/26 average, over-65s) (council source). Bishop Auckland figures are medians of our estimates for each provider here; region and England figures are self-funder averages. How we estimate.

Agencies covering Bishop Auckland, ranked

Highest CQC rating first; ties go to the more recent rating, then the nearer provider. How the list is ordered

Best rated agencies in Bishop Auckland →

Filter:

  1. ROC Support Network

    4.1 miles · Physical disabilities, Sensory impairments, Mental health conditions

    What inspectors found: This service supports children and young people; parents described staff as trustworthy and caring, and said their children looked forward to sessions.

    Est. £32–£39/hr

    OutstandingRated Nov 2021
    See details (ROC Support Network)

  2. RCS Domiciliary Agency Ltd

    0.6 miles · Dementia, Older people, Physical disabilities

    What inspectors found: At the time of inspection there were 10 people using the service and of those 8 people were receiving the regulated activity personal care.

    Est. £30–£37/hr

    GoodRated Sep 2025Inspected recently
    See details (RCS Domiciliary Agency Ltd)

  3. Positive Care and Support Ltd

    under 0.5 miles · Older people, Learning disabilities, Adults under 65

    What inspectors found: Right Support: The service faced challenges in recruiting appropriately skilled staff who could be matched to the people receiving support.

    Est. £30–£37/hr

    GoodRated Jun 2023
    See details (Positive Care and Support Ltd)

  4. Deaconstar Limited

    under 0.5 miles · Learning disabilities

    What inspectors found: The service provides support to people with a learning disability and/or autism.

    Est. £30–£37/hr

    GoodRated Dec 2023
    See details (Deaconstar Limited)

  5. Premier Community Care

    0.6 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Right Support People received safe care and support in their own homes.

    Est. £30–£37/hr

    GoodRated Jun 2023
    See details (Premier Community Care)

  6. Beechfield Care & Support Limited

    3.8 miles · Older people, Learning disabilities, Adults under 65

    What inspectors found: Right Support: People were supported safely with medicines.

    Est. £30–£37/hr

    GoodRated Jan 2023
    See details (Beechfield Care & Support Limited)

  7. Extra Care

    4.9 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Right Support: Risks to people's health, safety and well-being were effectively managed.

    Est. £30–£37/hr

    GoodRated Feb 2024
    See details (Extra Care)

  8. Blossom Home Care Durham

    5.6 miles · Older people, Physical disabilities, Sensory impairments

    What inspectors found: People and relatives spoke positively about Blossom Home Care Durham.

    Est. £30–£37/hr

    GoodRated May 2022
    See details (Blossom Home Care Durham)

  9. Blue Mile Care Ltd

    0.7 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Apr 2023Previous provider's rating
    See details (Blue Mile Care Ltd)

  10. Perfect Care - Durham Home Care

    4.5 miles · Dementia, Older people, Physical disabilities

    What inspectors found: There were systems in place to safeguard people from harm or abuse.

    Est. £30–£37/hr

    GoodRated Jul 2021
    See details (Perfect Care - Durham Home Care)

  11. Human Support Group Limited - Appleton Lodge

    4.9 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Not everyone who used the service received personal care.

    Est. £30–£37/hr

    GoodRated Jul 2019
    See details (Human Support Group Limited - Appleton Lodge)

  12. Supportive SRC Ltd

    5.4 miles · Services for everyone

    What inspectors found: People confirmed they received their medicines safely as prescribed from suitably skilled staff.

    Est. £30–£37/hr

    GoodRated Oct 2020
    See details (Supportive SRC Ltd)

  13. Portland Domiciliary Service

    4.0 miles · Older people, Physical disabilities, Learning disabilities

    What inspectors found: Right Support The service didn't always make reasonable adjustments for people so they could be fully in discussions about how they received support, including…

    Est. £30–£37/hr

    Requires improvementRated Jan 2024
    See details (Portland Domiciliary Service)

  14. Butterwick Hospice

    under 0.5 miles · Older people, Adults under 65

    What inspectors found: The hospice is purpose built; is fully accessible and has appropriate facilities for day care, therapies and family support.

    Est. £30–£37/hr

    InadequateRated May 2022
    See details (Butterwick Hospice)

  15. Guardian Alliance

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Guardian Alliance)

  16. County Durham Office

    0.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (County Durham Office)

  17. Highlea Care Limited

    2.4 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Staffing levels were monitored but were sometimes not enough to cover people’s support needs in a timely manner.

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Highlea Care Limited)

  18. AVE Integrated Health Care Limited

    4.2 miles · Older people, Adults under 65

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (AVE Integrated Health Care Limited)

  19. Provider247 Durham

    5.7 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Provider247 Durham)

  20. Compassionate Care and Support (North East) Ltd

    5.7 miles · Older people, Physical disabilities, Sensory impairments

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Compassionate Care and Support (North East) Ltd)

  21. Apollo Home Healthcare Northeast

    5.9 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    See details (Apollo Home Healthcare Northeast)

Distances are measured from the centre of Bishop Auckland to each office. Carers travel to you, so ask whether your street is covered.

Email me this list

The agencies above, ranked by CQC rating, with links. Free.

We send the list either way. Tick the box only if you would like help finding care.

Dementia care at home in Bishop Auckland

10 of the 21 agencies covering Bishop Auckland are registered with CQC to support people living with dementia, and 5 of those are rated Good or Outstanding. Compare the 10 registered for dementia.

24-hour, overnight and live-in care in Bishop Auckland

Round-the-clock care at home is arranged in one of two ways: live-in care, where one carer lives in and has a daily break and a proper night's sleep, or daytime visits plus waking nights, where a second carer stays awake all night. Typical prices: Live-in care around £1,540–£1,610 a week. CQC does not record which agencies provide it, so ask each one.

Home care prices in Bishop Auckland

Usual 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Durham County Council pays providers: £22.83 an hour for home care (2025/26 average paid to agencies); £857 a week for residential care (2025/26 average, over-65s); £890 a week for nursing care (2025/26 average, over-65s) (source). If you choose a dearer provider, the difference is usually paid as a top-up.

Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Work out your weekly cost or ask local providers for their prices.

Help from the council

County Durham

Savings under £23,250? County Durham council may help with the cost, and its care needs assessment is free for everyone.

How to ask for an assessment, paying for care and direct payments in County Durham

What the numbers say about Bishop Auckland

Registered specialisms here: 15 of 21 list physical disabilities, 12 of 21 list learning disabilities and 12 of 21 list mental health conditions. The newest registration is County Durham Office, registered with CQC in October 2026. The oldest current rating dates from July 2019 (Human Support Group Limited - Appleton Lodge). 10 of the 21 agencies (48%) list dementia as a specialism, against 72% across County Durham. Counting all listed agencies, not only rated ones, Bishop Auckland (57% Good or Outstanding) is 7th out of 7 local towns, led by Darlington (80%). 1 is rated Outstanding here, out of 3 across County Durham. 5% of agencies covering Bishop Auckland have a CQC rating from the last two years, against 15% across County Durham. Compare Bishop Auckland's 86% Good or Outstanding with 97% for the rated agencies among the 189 we list in County Durham.

Providers behind the agencies covering Bishop Auckland

Recently inspected

CQC's latest published ratings for agencies covering Bishop Auckland, newest first.

Bishop Auckland and the towns around it

TownDistanceAgenciesGood or Outstanding
Bishop Auckland–2112
Spennymoor4.5 mi3222
Newton Aycliffe4.7 mi3324
Ferryhill5.7 mi3220
Esh Winning8.3 mi2419
Bowburn8.7 mi2922

An agency counts for a town if its office is within 7 miles, so many appear under several towns.

Free · by email

Free care cost report for Bishop Auckland

  • Typical local prices for home care, overnight and live-in care
  • What the council and the NHS may pay, with the 2026/27 savings limits
  • The best-rated services near you, from the CQC register

So providers can call you back with prices and availability, often the same day.

By pressing the button you agree we email you this report. Privacy notice.

Common questions about home care in Bishop Auckland

Which home care agencies cover Bishop Auckland?

There are 21 CQC-registered agencies that have an office within 7 miles of Bishop Auckland (register checked Oct 2026). Among the highest rated are ROC Support Network, RCS Domiciliary Agency Ltd and Positive Care and Support Ltd.

What CQC ratings do home care agencies in Bishop Auckland have?

Of the 14 that have been rated, 12 (86%) are rated Good or Outstanding (1 Outstanding). Rated Requires improvement or Inadequate: 2. Not yet rated: 7. That is common for services registered recently.

What are typical home care prices in Bishop Auckland?

Usual 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. More in our cost guide.

Will County Durham council pay for home care?

It may. County Durham council must offer a free care needs assessment to anyone who appears to need support (Care Act 2014). If savings and investments are below £23,250, the council may contribute after a financial assessment, depending on income, and for care at home the value of the home is not counted. Attendance Allowance is not means-tested. How to contact County Durham council.

What should I look for when choosing agencies in Bishop Auckland?

Three questions matter most once you have read the latest CQC report: will the staff be consistent, what is the plan for missed visits, and what is the total cost before signing? On dates, 2 of the 21 listed had an inspection or rating within the last two years; 12 have older reports. Use our checklist.

How does Bishop Auckland compare with nearby towns for home care agencies?

Nearest towns we cover: Spennymoor (4.5 miles): 32, 22 rated Good or Outstanding; Newton Aycliffe (4.7 miles): 33, 24 rated Good or Outstanding; Ferryhill (5.7 miles): 32, 20 rated Good or Outstanding. Bishop Auckland itself has 21, 12 of them Good or Outstanding.

Short on time? We'll pass on your request.

One short form is all it takes: featured partners and a maximum of three rated providers in the Bishop Auckland area who work with us will email you directly.

Get local care prices

Other towns near Bishop Auckland

More towns across County Durham →

Also in Bishop Auckland, and guides

Agencies listed above also cover Shildon.

Nearby postcodes

Ask who is freeBack to the list

Request prices

We send your message to this provider and any featured partners for your area. Tick others below to add them. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Bishop Auckland.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers shown to you (featured partners for your area, plus any others you leave ticked), so they can contact you. Privacy notice.

Free · No obligation · Only officially registered providers · Only the providers shown to you see your details

Featured providers are paid and clearly labelled. The ranked list is by rating, then distance.

CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.

Cookie settings