Home care · Hartlepool
24-hour care in Hartlepool
Round-the-clock care at home comes in two main forms: a live-in carer who stays in the home, or daytime visits combined with a carer who stays awake overnight. If someone needs help at night most nights, two carers usually share the work. Compare the 21 CQC-registered agencies covering Hartlepool and ask which of them provide it.
CQC register data as of 27 October 2026 · Prices: Usual 2026 prices across England
Quick summary
- Of the 21 CQC-registered agencies that have an office within 7 miles of Hartlepool, 16 have a Good or Outstanding rating.
- Hartlepool council has to offer a care needs assessment free of charge.
- Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
- Ask each agency about 24-hour care; the CQC register has no record of who provides it.
Citation: "24-hour care in Hartlepool", The Care Panel analysis of CQC register data, Oct 2026.
Live-in care or waking nights?
Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.
Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,185 a week.
Help paying for 24-hour care
Hartlepool council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. Asking Hartlepool council for an assessment.
When 24-hour care is needed
Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.
Hartlepool's agencies in figures
Adada Care Services (Durham) is the most recently registered, joining the CQC register in March 2026. Dale Care - Hartlepool Extra Cares has the oldest rating still in force, from February 2019. On their CQC registrations, 17 of 21 list physical disabilities, 12 of 21 list learning disabilities and 17 of 21 list mental health conditions. No nearby town we list has a higher share of its listed agencies rated Good or Outstanding than Hartlepool (76%); Wynyard follows at 72%.
24-hour care prices in Hartlepool
| Visiting care | around £32–£34 an hour |
|---|---|
| Live-in care | around £1,540–£1,610 a week |
What Hartlepool Borough Council pays providers: £22.97 an hour for home care (2025/26 average paid to agencies); £917.49 a week for residential care (2025/26 average, over-65s); £899.90 a week for nursing care (2025/26 average, over-65s) (source).
Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay
Home care agencies in and around Hartlepool
Ask each agency whether it provides 24-hour care. Ranked by CQC rating and how recent it is, then distance.
Vestra Homecare Hartlepool
Est. £30–£37/hr
Eezz Care Limited
Est. £30–£37/hr
Elite Home Care Service Limited
Est. £30–£37/hr
Pathways to Independance
Est. £30–£37/hr
Brisca Healthcare
Est. £30–£37/hr
Care Link Northern Limited
Est. £30–£37/hr
Voyage (DCA) (North 3)
Est. £30–£37/hr
Langley House Care Centre
Est. £30–£37/hr
AAA Homecare Limited – Billingham & Stockton
Est. £30–£37/hr
Elite Home Care Service Limited
Est. £30–£37/hr
Gainford House
Est. £30–£37/hr
Dale Care – Hartlepool, Middlesbrough and Redcar Home Care
Est. £30–£37/hr
Direct Care and Support Team
Est. £30–£37/hr
Dale Care - Hartlepool Extra Cares
Est. £30–£37/hr
Comfort Call-Stockton
Est. £30–£37/hr
Esteem Homecare Services
Est. £30–£37/hr
AAA Homecare Limited - Hartlepool
Est. £29–£36/hr
COMFYCARE VILLAS LTD
Est. £29–£36/hr
Tender Glove Healthcare
Est. £29–£36/hr
Adada Care Services (Durham)
Est. £29–£36/hr
What families ask about 24-hour care in Hartlepool
Which agencies provide 24-hour care in Hartlepool?
The CQC register does not show who offers 24-hour care. There are 21 registered agencies that have an office within 7 miles of Hartlepool, 16 of them rated Good or Outstanding, so ask each one.
How much does 24-hour care cost in Hartlepool?
Usual 2026 prices across England: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.
Is 24-hour care the same as live-in care?
Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.
Can the council pay for 24-hour care at home?
It can, if Hartlepool council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.
What CQC ratings do agencies covering Hartlepool have?
CQC rates 16 of 16 as Good or Outstanding, or 100%. Recent evidence: 5 rated or inspected in two years. Dementia specialists: 15.
24-hour care in Hartlepool: ask who can help
Describe what's needed in one form, and featured partners and as many as three rated agencies that accept enquiries via The Care Panel email you back.
Related care pages for Hartlepool
24-hour care nearby
- 24-hour care in Billingham 5.8 mi
- 24-hour care in Wynyard 5.8 mi
- 24-hour care in Horden 6.4 mi
- 24-hour care in Peterlee 6.8 mi
- 24-hour care in Easington 8.1 mi
- 24-hour care in Redcar 8.6 mi
- 24-hour care in Stockton-on-Tees 8.8 mi
- 24-hour care in Eston 9.4 mi
Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.