Home care · Hartlepool

24-hour care in Hartlepool

Round-the-clock care at home comes in two main forms: a live-in carer who stays in the home, or daytime visits combined with a carer who stays awake overnight. If someone needs help at night most nights, two carers usually share the work. Compare the 21 CQC-registered agencies covering Hartlepool and ask which of them provide it.

CQC register data as of 27 October 2026 · Prices: Usual 2026 prices across England

Quick summary

  • Of the 21 CQC-registered agencies that have an office within 7 miles of Hartlepool, 16 have a Good or Outstanding rating.
  • Hartlepool council has to offer a care needs assessment free of charge.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
  • Ask each agency about 24-hour care; the CQC register has no record of who provides it.

Citation: "24-hour care in Hartlepool", The Care Panel analysis of CQC register data, Oct 2026.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,185 a week.

Help paying for 24-hour care

Hartlepool council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. Asking Hartlepool council for an assessment.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Hartlepool's agencies in figures

Adada Care Services (Durham) is the most recently registered, joining the CQC register in March 2026. Dale Care - Hartlepool Extra Cares has the oldest rating still in force, from February 2019. On their CQC registrations, 17 of 21 list physical disabilities, 12 of 21 list learning disabilities and 17 of 21 list mental health conditions. No nearby town we list has a higher share of its listed agencies rated Good or Outstanding than Hartlepool (76%); Wynyard follows at 72%.

24-hour care prices in Hartlepool

Usual 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Hartlepool Borough Council pays providers: £22.97 an hour for home care (2025/26 average paid to agencies); £917.49 a week for residential care (2025/26 average, over-65s); £899.90 a week for nursing care (2025/26 average, over-65s) (source).

Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay

Home care agencies in and around Hartlepool

Ask each agency whether it provides 24-hour care. Ranked by CQC rating and how recent it is, then distance.

  1. Vestra Homecare Hartlepool

    0.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    View profile (Vestra Homecare Hartlepool)
  2. Eezz Care Limited

    0.8 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Apr 2026Inspected recently
    View profile (Eezz Care Limited)
  3. Elite Home Care Service Limited

    1.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2026Inspected recently
    View profile (Elite Home Care Service Limited)
  4. Pathways to Independance

    1.6 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    View profile (Pathways to Independance)
  5. Brisca Healthcare

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2025Inspected recently
    View profile (Brisca Healthcare)
  6. Care Link Northern Limited

    under 0.5 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jan 2023
    View profile (Care Link Northern Limited)
  7. Voyage (DCA) (North 3)

    2.7 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Feb 2024
    View profile (Voyage (DCA) (North 3))
  8. Langley House Care Centre

    6.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2022
    View profile (Langley House Care Centre)
  9. AAA Homecare Limited – Billingham & Stockton

    6.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2024
    View profile (AAA Homecare Limited – Billingham & Stockton)
  10. Elite Home Care Service Limited

    6.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2022
    View profile (Elite Home Care Service Limited)
  11. Gainford House

    0.6 miles · Physical disabilities, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Oct 2021
    View profile (Gainford House)
  12. Dale Care – Hartlepool, Middlesbrough and Redcar Home Care

    0.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2019
    View profile (Dale Care – Hartlepool, Middlesbrough and Redcar Home Care)
  13. Direct Care and Support Team

    1.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2020
    View profile (Direct Care and Support Team)
  14. Dale Care - Hartlepool Extra Cares

    1.3 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2019
    View profile (Dale Care - Hartlepool Extra Cares)
  15. Comfort Call-Stockton

    6.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2021
    View profile (Comfort Call-Stockton)
  16. Esteem Homecare Services

    7.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2020
    View profile (Esteem Homecare Services)
  17. AAA Homecare Limited - Hartlepool

    0.6 miles · Older people, Adults under 65, Caring for children (0 - 18yrs)

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (AAA Homecare Limited - Hartlepool)
  18. COMFYCARE VILLAS LTD

    5.9 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (COMFYCARE VILLAS LTD)
  19. Tender Glove Healthcare

    6.1 miles · Dementia, Older people, Mental health conditions

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Tender Glove Healthcare)
  20. Adada Care Services (Durham)

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    View profile (Adada Care Services (Durham))

All 21 home care agencies covering Hartlepool →

What families ask about 24-hour care in Hartlepool

Which agencies provide 24-hour care in Hartlepool?

The CQC register does not show who offers 24-hour care. There are 21 registered agencies that have an office within 7 miles of Hartlepool, 16 of them rated Good or Outstanding, so ask each one.

How much does 24-hour care cost in Hartlepool?

Usual 2026 prices across England: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Hartlepool council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

What CQC ratings do agencies covering Hartlepool have?

CQC rates 16 of 16 as Good or Outstanding, or 100%. Recent evidence: 5 rated or inspected in two years. Dementia specialists: 15.

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Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.