Home care · Stockton-on-Tees

24-hour care in Billingham

Care at any hour, at home: either a live-in carer, who needs a daily break and a proper night's sleep, or visits by day with a waking night carer. Heavier needs mean two carers working in shifts. 85 agencies registered with CQC cover Billingham. Check with each one that it provides this kind of care.

Updated 27 October 2026 (CQC register) · Prices: Prices typically seen across England in 2026

The short version

  • 85 home care agencies registered with CQC have an office within 7 miles of Billingham, and 58 of them hold a Good or Outstanding rating.
  • Ask Stockton-on-Tees council for a care needs assessment, which is free.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.
  • Ask each agency about 24-hour care; the CQC register has no record of who provides it.

Reference this page as: The Care Panel, "24-hour care in Billingham", Oct 2026, based on the CQC register.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,185 a week.

Help paying for 24-hour care

Stockton-on-Tees council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. Asking Stockton-on-Tees council for an assessment.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

What the register shows for Billingham

Highlea Care Limited (North) is the most recently registered, joining the CQC register in October 2026. 97% of rated agencies covering Billingham are Good or Outstanding, compared with 97% of those rated among the 98 we list across Stockton-on-Tees. Hartlepool has the highest share of listed agencies rated Good or Outstanding nearby (76%); Billingham, at 68%, is 4th of the 7 towns compared. Creative Support - Durham Services has the oldest rating still in force, from March 2018. Dementia appears on 60 of 85 registrations here (71%), compared with 69% in Stockton-on-Tees as a whole. By specialism, 66 of 85 list physical disabilities, 49 of 85 list learning disabilities and 57 of 85 list mental health conditions.

What 24-hour care costs in Billingham

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Council rates in Stockton-on-Tees Borough Council: £22.88 an hour for home care (2025/26 average paid to agencies); £866 a week for residential care (2025/26 average, over-65s); £915 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Check what you would pay · Weekly cost calculator

Home care agencies serving Billingham

Check with each agency that it offers 24-hour care. Order: CQC rating, then how recent, then distance.

  1. Creative Support - Teesside Services

    4.7 miles · Physical disabilities, Learning disabilities

    Est. £32–£39/hr

    OutstandingRated Jul 2026Inspected recently
    See details (Creative Support - Teesside Services)
  2. Bykare Services Ltd

    3.0 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Dec 2024Inspected recently
    See details (Bykare Services Ltd)
  3. Bluebird Care (Stockton and Hartlepool)

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    GoodRated Jun 2026Inspected recently
    See details (Bluebird Care (Stockton and Hartlepool))
  4. Care Matters (Homecare) Limited Stockton

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2025Inspected recently
    See details (Care Matters (Homecare) Limited Stockton)
  5. Partners4Care Limited

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    See details (Partners4Care Limited)
  6. CEL Homecare Teesside

    3.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2026Inspected recently
    See details (CEL Homecare Teesside)
  7. Aspen Gardens

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2026Inspected recently
    See details (Aspen Gardens)
  8. Patience Healthcare (NE) Ltd

    3.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2024Inspected recently
    See details (Patience Healthcare (NE) Ltd)
  9. Pacific and Gold Healthcare Teeside

    4.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2026Inspected recently
    See details (Pacific and Gold Healthcare Teeside)
  10. Pathways to Independance

    4.8 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    See details (Pathways to Independance)
  11. Newbus Middlesbrough

    5.3 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jan 2025Inspected recently
    See details (Newbus Middlesbrough)
  12. Eezz Care Limited

    5.6 miles · Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Apr 2026Inspected recently
    See details (Eezz Care Limited)
  13. Vestra Homecare Hartlepool

    6.4 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Dec 2025Inspected recently
    See details (Vestra Homecare Hartlepool)
  14. AAA Homecare Limited – Billingham & Stockton

    0.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2024
    See details (AAA Homecare Limited – Billingham & Stockton)
  15. Walker&Harrison Care

    2.3 miles · Dementia, Older people, Mental health conditions

    Est. £30–£37/hr

    GoodRated Jul 2022
    See details (Walker&Harrison Care)
  16. North East

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2023
    See details (North East)
  17. Advantage Healthcare - Tees Valley

    3.1 miles · Services for everyone

    Est. £30–£37/hr

    GoodRated Dec 2022
    See details (Advantage Healthcare - Tees Valley)
  18. Kensington Home Care

    3.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2024
    See details (Kensington Home Care)
  19. Florebright Care Ltd

    3.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2024
    See details (Florebright Care Ltd)
  20. Voyage (DCA) (North 3)

    3.4 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Feb 2024
    See details (Voyage (DCA) (North 3))

All 85 home care agencies covering Billingham →

Questions about 24-hour care in Billingham

Which agencies provide 24-hour care in Billingham?

85 agencies on the CQC register have an office within 7 miles of Billingham, and 58 hold a Good or Outstanding rating. Which of them provide 24-hour care is not recorded by CQC: ask them.

How much does 24-hour care cost in Billingham?

Prices typically seen across England in 2026: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Stockton-on-Tees council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

What CQC ratings do agencies covering Billingham have?

CQC rates 58 of 60 as Good or Outstanding, or 97%. Recent evidence: 13 rated or inspected in two years. Dementia specialists: 60.

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.