Home care · Hertfordshire

Live-in care in Bishop's Stortford

Instead of moving into a care home, some people have a trained carer living with them, providing help by day and by night: that is live-in care. None has confirmed it to us yet, so ask the 31 CQC-registered agencies covering Bishop's Stortford directly.

Agencies from the CQC register, updated 27 October 2026. Prices: Prices typically seen across England in 2026

The short version

  • 31 home care agencies registered with CQC have an office within 7 miles of Bishop's Stortford, and 16 of them hold a Good or Outstanding rating.
  • Ask Hertfordshire council for a care needs assessment, which is free.
  • CQC does not record which agencies provide live-in care, so ask each agency directly.
  • Expect live-in care to cost about around £1,540–£1,610 a week, compared with £1,455 a week for a residential care home (prices typically seen across England in 2026).

Reference this page as: The Care Panel, "Live-in care in Bishop's Stortford", Oct 2026, based on the CQC register.

What live-in care involves

A live-in carer moves in, usually for one or two weeks at a time on a rota with a second carer. They help with washing and dressing, meals, medication, housework, getting out and company. The person stays in their own home, with their own routine, pets and neighbours.

The carer needs their own bedroom, about two hours off during the day and a proper night's sleep. If someone needs help most nights, plan for a second carer or a waking night carer as well; agencies should tell you this at the assessment.

Who pays for live-in care?

NHS Continuing Healthcare pays the whole cost for people whose primary need is a health need. Otherwise, ask Hertfordshire council for its free care needs assessment: if live-in care is accepted as the right way to meet eligible needs, the council can contribute after a means test, and the home is not counted when care is provided there. A direct payment lets you spend that contribution with the agency you pick. Asking Hertfordshire council for an assessment.

Live-in care or a care home?

Here, a residential care home typically costs £1,455 a week and live-in care around £1,540–£1,610 a week. A single person will often pay less in a care home, but a couple may pay less for live-in care than for two care home places, since one carer can look after both.

Live-in care suits people who want to stay at home and whose needs one carer can meet safely. A care home may be better when two people are needed for moving and handling around the clock, or when someone is lonely at home.

Check the agency type first

Ask one question early: is this a managed service or an introductory one? A managed agency is CQC-registered, employs or supervises its carers and is accountable for the care. An introductory agency usually is not registered; it puts you in touch with a self-employed carer, and the responsibility for organising and supervising care passes to you. Also ask about cover for sickness and holidays, and what you can do if the carer turns out not to suit.

Agencies covering Bishop's Stortford: the data

The share registered for dementia is 90% in Bishop's Stortford (28 of 31) and 78% across Hertfordshire. Oldest rating on the list: Diamond Unique Care Limited, June 2017. Most recent to register: RJN Care Solutions Limited (August 2026). By specialism, 27 of 31 list physical disabilities, 16 of 31 list learning disabilities and 15 of 31 list mental health conditions. Compare Bishop's Stortford's 89% Good or Outstanding with 87% for the rated agencies among the 981 we list in Hertfordshire. 16% of agencies covering Bishop's Stortford have a CQC rating from the last two years, against 8% across Hertfordshire. Outstanding ratings: 1 covering Bishop's Stortford, 11 across Hertfordshire. Counting all listed agencies, not only rated ones, Bishop's Stortford (52% Good or Outstanding) is 7th out of 7 local towns, led by Great Dunmow (69%).

How much live-in care costs in Bishop's Stortford

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week
Residential care home£1,455 a week
Nursing home£1,685 a week

What the council pays (Hertfordshire County Council): £31.82 an hour for home care (2025/26 average paid to agencies); £905.57 a week for residential care (2025/26 average, over-65s); £1,036.29 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Work out a weekly cost · What would we pay?

Home care agencies that cover Bishop's Stortford

Ranked on CQC rating, its date and then distance. Ask each one about live-in care.

  1. Kindherts Care Ltd

    0.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Kindherts Care Ltd)
  2. St Elizabeth's Domiciliary Care Agency

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2025Inspected recently
    More details (St Elizabeth's Domiciliary Care Agency)
  3. Violet Care Agency Ltd

    5.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    More details (Violet Care Agency Ltd)
  4. Care Just 4U

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Nov 2024Inspected recently
    More details (Care Just 4U)
  5. Central Care Recruitment Limited

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2022
    More details (Central Care Recruitment Limited)
  6. Lehope Care Limited

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2023
    More details (Lehope Care Limited)
  7. Universal Complex Care

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated May 2023
    More details (Universal Complex Care)
  8. At Home Support Services Limited

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2024
    More details (At Home Support Services Limited)
  9. HF Trust Herts and Essex

    under 0.5 miles · Older people, Learning disabilities, Adults under 65

    Est. £30–£37/hr

    GoodRated Nov 2018
    More details (HF Trust Herts and Essex)
  10. Professional Nursing Services Limited - 25A White Horse Court

    under 0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2019
    More details (Professional Nursing Services Limited - 25A White Horse Court)
  11. Sierra Homecare

    2.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2021
    More details (Sierra Homecare)
  12. Home Instead East Hertfordshire and Uttlesford

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £33–£40/hr

    GoodRated Oct 2019
    More details (Home Instead East Hertfordshire and Uttlesford)
  13. Helping Hands Harlow

    6.0 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Oct 2021
    More details (Helping Hands Harlow)
  14. North London Homecare & Support Limited

    6.0 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Apr 2019
    More details (North London Homecare & Support Limited)
  15. Diamond Unique Care Limited

    6.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2017
    More details (Diamond Unique Care Limited)
  16. Manorcourt Homecare

    7.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2019
    More details (Manorcourt Homecare)
  17. Caremark (Harlow & Epping Forest)

    6.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    Requires improvementRated Dec 2025Inspected recently
    More details (Caremark (Harlow & Epping Forest))
  18. Sagecare (Biggleswade)

    0.5 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    Requires improvementRated Apr 2020
    More details (Sagecare (Biggleswade))
  19. Care By Us Limited

    0.5 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    More details (Care By Us Limited)
  20. RTS Healthcare Services

    1.1 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    More details (RTS Healthcare Services)

All 31 home care agencies covering Bishop's Stortford →

Live-in care in Bishop's Stortford: common questions

Which agencies provide live-in care in Bishop's Stortford?

31 agencies on the CQC register have an office within 7 miles of Bishop's Stortford, and 16 hold a Good or Outstanding rating. Which of them provide live-in care is not recorded by CQC: ask them.

What does live-in care cost in Bishop's Stortford?

Prices typically seen across England in 2026: live-in care typically costs around £1,540–£1,610 a week. Couples, complex needs and short placements usually cost more.

Which is cheaper, live-in care or a care home?

A residential care home averages £1,455 a week locally, which often beats live-in care for one person; for two people, live-in care can work out cheaper than two places.

Will the council help pay for live-in care?

It can, if the care needs assessment finds eligible needs and live-in care is a suitable way to meet them. Hertfordshire council then does a financial assessment; for care at home the value of the home is ignored, and people with savings under £23,250 may get help.

What CQC ratings do agencies covering Bishop's Stortford have?

CQC rates 16 of 18 as Good or Outstanding, or 89%. Recent evidence: 6 rated or inspected in two years. Dementia specialists: 28.

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.