Home care · Kent

Home help in Folkestone

Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. None has confirmed it to us yet, so ask the 22 CQC-registered agencies covering Folkestone directly.

Agencies from the CQC register, updated 27 October 2026. Prices: Prices typically seen across England in 2026

The short version

  • Of the 22 CQC-registered agencies that have an office within 7 miles of Folkestone, 13 have a Good or Outstanding rating.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • The CQC register does not say who provides home help: ask the agencies directly.
  • Ask Kent council for a care needs assessment, which is free.

Reference this page as: The Care Panel, "Home help in Folkestone", Oct 2026, based on the CQC register.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Kent council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Agency, cleaner or council?

Many home care agencies in Folkestone provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Requesting an assessment from Kent council.

Agencies covering Folkestone: the data

15 of the 22 agencies (68%) list dementia as a specialism, against 77% across Kent. The oldest current rating dates from February 2018 (Camelot Lodge). The newest registration is Private Homecare Kent Ltd, registered with CQC in March 2025. Registered specialisms here: 15 of 22 list physical disabilities, 11 of 22 list learning disabilities and 15 of 22 list mental health conditions. Compare Folkestone's 81% Good or Outstanding with 80% for the rated agencies among the 831 we list in Kent. 14% of agencies covering Folkestone have a CQC rating from the last two years, against 9% across Kent. 2 are rated Outstanding here, out of 11 across Kent. No nearby town we list has a higher share of its listed agencies rated Good or Outstanding than Folkestone (59%); Dover follows at 59%.

How much home help costs in Folkestone

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What Kent County Council pays providers: £28.05 an hour for home care (2025/26 average paid to agencies); £1,186.81 a week for residential care (2025/26 average, over-65s); £1,378 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Estimate the weekly cost or see what you might pay

Home care agencies that cover Folkestone

Ranked on CQC rating, its date and then distance. Ask each one about home help.

  1. Folkestone Home Care

    0.9 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Sep 2026Inspected recently
    More details (Folkestone Home Care)
  2. Meritum Integrated Care LLP (Folkestone)

    1.0 miles · Services for everyone

    Est. £30–£37/hr

    GoodRated Jan 2025Inspected recently
    More details (Meritum Integrated Care LLP (Folkestone))
  3. Beech Tree Total Care – Dover and Hythe

    3.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Apr 2022
    More details (Beech Tree Total Care – Dover and Hythe)
  4. Priory Supported Living Kent

    6.7 miles · Older people, Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Nov 2022
    More details (Priory Supported Living Kent)
  5. United Response - Kent DCA

    under 0.5 miles · Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Dec 2018
    More details (United Response - Kent DCA)
  6. Liberty Lodge Limited

    under 0.5 miles · Older people, Sensory impairments, Mental health conditions

    Est. £30–£37/hr

    GoodRated Aug 2019
    More details (Liberty Lodge Limited)
  7. Camelot Lodge

    under 0.5 miles · Mental health conditions, Adults under 65

    Est. £30–£37/hr

    GoodRated Feb 2018
    More details (Camelot Lodge)
  8. Helping Hands Folkestone

    0.7 miles · Dementia, Older people, Physical disabilities

    Est. £29–£35/hr

    GoodRated Oct 2021
    More details (Helping Hands Folkestone)
  9. Home Instead Senior Care

    0.7 miles · Dementia, Older people, Physical disabilities

    Est. £33–£40/hr

    GoodRated Sep 2018
    More details (Home Instead Senior Care)
  10. Papillon Home Care

    5.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2019
    More details (Papillon Home Care)
  11. Chameleon Care Ltd (Dover)

    5.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2020Previous provider's rating
    More details (Chameleon Care Ltd (Dover))
  12. Royal Care Dover

    5.9 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2023Previous provider's rating
    More details (Royal Care Dover)
  13. Inchwater Home Care

    7.0 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    OutstandingRated Sep 2019
    More details (Inchwater Home Care)
  14. Scodef Care

    7.0 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    Requires improvementRated Apr 2026Inspected recently
    More details (Scodef Care)
  15. Expertise Homecare (South East Coast)

    0.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    Requires improvementRated Nov 2021
    More details (Expertise Homecare (South East Coast))
  16. Hawkinge House

    1.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    Requires improvementRated Apr 2022
    More details (Hawkinge House)
  17. Channel Community Care Ltd

    under 0.5 miles · Dementia, Older people, Adults under 65

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    More details (Channel Community Care Ltd)
  18. Private Homecare Kent Ltd

    3.7 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    More details (Private Homecare Kent Ltd)
  19. PFC Care Ltd

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    More details (PFC Care Ltd)
  20. Vibrant Care Home Dover

    5.8 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    More details (Vibrant Care Home Dover)

Every agency covering Folkestone (22) →

Home help in Folkestone: common questions

Where can I find home help in Folkestone?

The CQC register does not show who offers home help. There are 22 registered agencies that have an office within 7 miles of Folkestone, 13 of them rated Good or Outstanding, so ask each one.

How much is a home help per hour in Folkestone?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Can I get home help from the council?

Only as part of meeting eligible needs after an assessment by Kent council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

Are home care agencies in Folkestone well rated?

13 of the 16 rated agencies (81%) are Good or Outstanding; 15 list dementia as a specialism and 4 were inspected or rated in the last two years.

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.