Home Help in Tower Hamlets: Costs, Funding and 74 Local Agencies (Oct 2026)

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. The London Borough of Tower Hamlets may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Agency, cleaner or council?

Many home care agencies in Tower Hamlets provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Requesting an assessment from the London Borough of Tower Hamlets.

Home care in Tower Hamlets by the numbers

The newest registration is Shiny Care UK Ltd, registered with CQC in June 2026. Compare Tower Hamlets's 93% Good or Outstanding with 89% for the rated agencies among the 2,452 we list in London. Of Tower Hamlets and the 6 nearest towns we cover, Tower Hamlets ranks 5th for the share of all listed agencies rated Good or Outstanding (51%); Hackney is highest at 62%. The oldest current rating dates from November 2017 (Excelcare (Home Care) Limited Tower Hamlets Office). 61 of the 74 agencies (82%) list dementia as a specialism, against 81% across London. On their CQC registrations, 67 of 74 list physical disabilities, 42 of 74 list learning disabilities and 56 of 74 list mental health conditions.

Home help prices in Tower Hamlets

Typical 2026 prices in London
Visiting care	£30–£40 an hour
Sleeping night	£190–£230
Waking night	£240–£320
Live-in care	£1,300–£1,800 a week

London Borough of Tower Hamlets's own rates: £23.17 an hour for home care (2025/26 average paid to agencies); £1,397.58 a week for residential care (2025/26 average, over-65s); £1,535.17 a week for nursing care (2025/26 average, over-65s) (source).

The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Estimate the weekly cost or see what you might pay

Your questions on home help in Tower Hamlets

Where can I find home help in Tower Hamlets?

The CQC register does not show who offers home help. There are 74 registered agencies that are based in the borough of Tower Hamlets, 38 of them rated Good or Outstanding, so ask each one.

What does home help cost in Tower Hamlets?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Can I get home help from the council?

Sometimes, if the London Borough of Tower Hamlets's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

Are home care agencies in Tower Hamlets well rated?

38 of the 41 rated agencies (93%) are Good or Outstanding; 61 list dementia as a specialism and 9 were inspected or rated in the last two years.

Home help in Tower Hamlets: ask who can help

Describe what's needed in one form, and featured partners and as many as three rated agencies that accept enquiries via The Care Panel email you back.

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Related care pages for Tower Hamlets

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Source for provider details: CQC, Oct 2026 (Open Government Licence v3.0). The Care Panel is a comparison site, not a care company.

Home help in Tower Hamlets