Home care · London
Home help in City of London
Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. 16 agencies registered with CQC cover City of London. Check with each one that it provides this kind of care.
Agencies from the CQC register, updated 27 October 2026. Prices: Typical prices in London in 2026
The short version
- Of the 16 CQC-registered agencies that are based in the City of London, 3 have a Good or Outstanding rating.
- A care needs assessment from the London Borough of City of London costs nothing.
- Which agencies provide home help is not on the CQC register, so ask each one.
- Home help is usually charged by the hour; visiting care here typically costs £30–£40 an hour, and housework-only help can cost a little less.
To cite: "Home help in City of London", The Care Panel, Oct 2026, from CQC register analysis.
What home help includes
Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.
Paying for home help
Home help is usually charged by the hour, at or just below the rate for visiting care. The London Borough of City of London may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.
Agency, cleaner or council?
Many home care agencies in City of London provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Asking the London Borough of City of London for an assessment.
What the register shows for City of London
Of City of London and the 6 nearest towns we cover, City of London ranks 7th for the share of all listed agencies rated Good or Outstanding (19%); Hackney is highest at 62%. Oldest rating on the list: The Good Care Group, April 2019. Most recent to register: Abilities Enabled (June 2026). 75% of rated agencies covering City of London are Good or Outstanding, compared with 89% of those rated among the 2,452 we list across London. Looking at specialisms, 14 of 16 list physical disabilities, 7 of 16 list learning disabilities and 14 of 16 list mental health conditions. The share registered for dementia is 94% in City of London (15 of 16) and 81% across London.
How much home help costs in City of London
| Visiting care | £30–£40 an hour |
|---|---|
| Sleeping night | £190–£230 |
| Waking night | £240–£320 |
| Live-in care | £1,300–£1,800 a week |
Council rates in City of London Corporation: £27.40 an hour for home care (2025/26 average paid to agencies); £1,063.62 a week for residential care (2025/26 average, over-65s); £1,809.97 a week for nursing care (2025/26 average, over-65s) (source).
The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Tools: weekly cost calculator and what would we pay?
Home care agencies that cover City of London
Ranked on CQC rating, its date and then distance. Ask each one about home help.
Coyle Homecare
Est. £34–£42/hr
Epsom
Est. £34–£42/hr
The Good Care Group
Est. £36–£44/hr
Transforming Support (Coulsdon)
Est. £34–£42/hr
BMS Care Providers Limited
Est. £33–£40/hr
ZENTAR HEALTHCARE LIMITED
Est. £33–£40/hr
Direct Healthcare 24 Limited
Est. £33–£40/hr
Infinity Trust Care London Office
Est. £33–£40/hr
Abilities Enabled
Est. £33–£40/hr
Clarion Health Ltd
Est. £33–£40/hr
Transforming Support (Surrey) Ltd
Est. £33–£40/hr
Oakwood 24 Ltd
Est. £33–£40/hr
Mayday Homecare
Est. £33–£40/hr
Wintercare Group Limited
Est. £33–£40/hr
PharmEng Ltd
Est. £33–£40/hr
Verity Healthcare - Westminster
Est. £33–£40/hr
Questions about home help in City of London
Which agencies provide home help in City of London?
The CQC register does not show who offers home help. There are 16 registered agencies that are based in the City of London, 3 of them rated Good or Outstanding, so ask each one.
How much is a home help per hour in City of London?
Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.
Will the council fund help with housework?
Only as part of meeting eligible needs after an assessment by the London Borough of City of London; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.
Is home help the same as home care?
No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.
What CQC ratings do agencies covering City of London have?
CQC rates 3 of 4 as Good or Outstanding, or 75%. Recent evidence: 1 rated or inspected in two years. Dementia specialists: 15.
Need home help in City of London?
One short form: featured partners and a maximum of three rated agencies working with us will contact you directly by email.
More about care in City of London
Nearby towns for home help
- Home help in Southwark 1.8 mi
- Home help in Tower Hamlets 2.0 mi
- Home help in Hackney 2.2 mi
- Home help in Islington 2.2 mi
- Home help in Westminster 2.6 mi
- Home help in Camden 2.7 mi
- Home help in St John's Wood 4.0 mi
- Home help in Chelsea 4.0 mi
Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.