Home care · Northumberland

Home care in Hexham

There are 6 home care agencies on the CQC register covering Hexham. Among the 5 with a CQC rating, 100% are Good or Outstanding, next to 97% across Northumberland and 88% across England; 2 are Outstanding. Typical fees here come to about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 2 home care agencies have a rating more than four years old and 1 registered with CQC within the past two years.

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Updated 27 October 2026 from the CQC register (Open Government Licence)

Compiled by The Care Panel data team from the CQC register. Our ranking method · How we make money

Quick summary

  • Whatever your savings, Northumberland council will assess care needs for free.
  • 3 list dementia as a specialism.
  • Rating changes in Northumberland are checked each day. See what changed recently.
  • 5 of the 5 rated agencies are Good or Outstanding; 1 is still waiting for a first rating.

To cite: "Home care in Hexham", The Care Panel, Oct 2026, from CQC register analysis.

  • 6agencies on the CQC register
  • 100%of those rated are Good or Outstanding
  • 3offer dementia support
  • 1with a rating or inspection since October 2024
Typical prices in Hexham against North East and England, Oct 2026
CareHexhamNorth EastEngland
Visiting care, an hour£33.50£33.50£33.50
Live-in care, a week£1,610£1,610£1,610

Homecare Association minimum sustainable council rate for 2026/27: £34.42 an hour. Northumberland County Council pays: £28.24 an hour for home care (2025/26 average paid to agencies); £881.86 a week for residential care (2025/26 average, over-65s); £883.09 a week for nursing care (2025/26 average, over-65s) (council source). Hexham figures are medians of our estimates for each provider here; region and England figures are self-funder averages. How we estimate.

Agencies covering Hexham, ranked

Order: CQC rating first, then how recent that rating is, then distance. Our ranking method

Best rated agencies in Hexham →

Narrow the list:

  1. West STSS (Short Term Support Service) Hexham

    0.7 miles · Services for everyone

    What inspectors found: People were supported by staff who delivered safe and effective care.

    Est. £32–£39/hr

    OutstandingRated Sep 2023
    More details (West STSS (Short Term Support Service) Hexham)

  2. Unity Health Care Solutions

    1.0 miles · Dementia, Older people, Physical disabilities

    What inspectors found: At the time of assessment, there were 15 people receiving a regulated activity.

    Est. £30–£37/hr

    GoodRated Feb 2025Inspected recently
    More details (Unity Health Care Solutions)

  3. Helping Hands - West Northumberland

    under 0.5 miles · Dementia, Older people, Physical disabilities

    What inspectors found: Medicines were well managed and good infection control procedures were followed.

    Est. £29–£35/hr

    GoodRated Feb 2023
    More details (Helping Hands - West Northumberland)

  4. BelleVie North East Area

    3.4 miles · Dementia, Older people, Physical disabilities

    What inspectors found: People said they received good care and staff were kind and caring.

    Est. £30–£37/hr

    GoodRated Dec 2021
    More details (BelleVie North East Area)

  5. J S Parker Limited North East

    3.4 miles · Older people, Physical disabilities, Adults under 65

    What inspectors found: People received a tailor-made service from an exceptionally well-led team of staff.

    Est. £32–£39/hr

    OutstandingRated Feb 2020
    More details (J S Parker Limited North East)

  6. TrinityPlus (Mallon House)

    2.1 miles · Older people, Learning disabilities, Adults under 65

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    More details (TrinityPlus (Mallon House))

Distances are measured from the centre of Hexham to each office. Carers travel to you, so ask whether your street is covered.

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Dementia care at home in Hexham

3 of the 6 agencies covering Hexham are registered with CQC to support people living with dementia, and 3 of those are rated Good or Outstanding. Compare the 3 registered for dementia.

Home care prices in Hexham

Typical prices across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Council rates in Northumberland County Council: £28.24 an hour for home care (2025/26 average paid to agencies); £881.86 a week for residential care (2025/26 average, over-65s); £883.09 a week for nursing care (2025/26 average, over-65s) (source). A top-up usually covers the gap if your chosen provider costs more.

Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Work out your weekly cost or ask local providers for their prices.

Council help

Northumberland

A care needs assessment from Northumberland council is free whatever your savings. With savings below £23,250, the council may help pay.

Asking Northumberland for an assessment, and how payment and direct payments work

What the numbers say about Hexham

TrinityPlus (Mallon House) is the most recently registered, joining the CQC register in June 2026. Registered specialisms here: 4 of 6 list physical disabilities, 4 of 6 list learning disabilities and 3 of 6 list mental health conditions. Dementia appears on 3 of 6 registrations here (50%), compared with 76% in Northumberland as a whole. J S Parker Limited North East has the oldest rating still in force, from February 2020. 2 Outstanding agencies are covering Hexham, against 8 across Northumberland. Counting all listed agencies, not only rated ones, Hexham (83% Good or Outstanding) is 2nd out of 7 local towns, led by Prudhoe (88%). Compare Hexham's 100% Good or Outstanding with 94% for the rated agencies among the 152 we list in Northumberland. 17% of agencies covering Hexham have a CQC rating from the last two years, against 21% across Northumberland.

Providers behind the agencies covering Hexham

Most recent ratings

CQC's most recently published ratings for agencies covering Hexham.

Hexham and the towns around it

TownMilesNumber of agenciesGood or Outstanding
Hexham–65
Corbridge3.6 mi108
Prudhoe10.2 mi1614
Crawcrook12.6 mi5141
Consett13.1 mi118
Ryton13.9 mi8364

Each count is agencies whose office is within 7 miles; many serve more than one town.

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Free care cost report for Hexham

  • Typical local prices for home care, overnight and live-in care
  • What the council and the NHS may pay, with the 2026/27 savings limits
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Common questions about home care in Hexham

Home care in Hexham: how many agencies are there?

As of Oct 2026, the CQC register lists 6 home care agencies that have an office within 7 miles of Hexham. Well-rated choices include West STSS (Short Term Support Service) Hexham, Unity Health Care Solutions and Helping Hands - West Northumberland.

How are home care agencies in Hexham rated by CQC?

CQC has rated 5. Of those, 5 (100%) are Good or Outstanding, 2 of them Outstanding. 1 has not been rated yet, which is common for newly registered services.

How much should I expect to pay for home care in Hexham?

Typical prices across England in 2026: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. See our full cost guide.

Can Northumberland council help pay for home care?

Two sources of help: Attendance Allowance, which ignores savings and is for people over State Pension age, and the council. By law (Care Act 2014) Northumberland council must assess care needs at no charge for people who look as if they need support; if savings and investments are under £23,250, it may pay a share once your finances are assessed, depending on income. With care at home, the house itself is not included. How to reach Northumberland council.

How can I pick between agencies in Hexham?

Check how recent each CQC report is first: 1 of the 6 on this page was inspected or rated in the past two years, and 4 have an older report. Next ask three things: will staff be consistent, what happens about missed visits, and what is the full price? See the checklist.

What about home care agencies in towns near Hexham?

Hexham has 6, with 5 rated Good or Outstanding. Nearby: Corbridge (3.6 miles): 10, 8 rated Good or Outstanding; Prudhoe (10.2 miles): 16, 14 rated Good or Outstanding; Crawcrook (12.6 miles): 51, 41 rated Good or Outstanding.

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Data: CQC register, Oct 2026, used under the Open Government Licence v3.0. We are an independent directory and do not provide care.

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