Home care · Sunderland
Substance misuse support at home in Hetton-le-Hole
8 out of 62 home care agencies covering Hetton-le-Hole are registered for substance misuse support. Among the 7 with a CQC rating, 100% are Good or Outstanding, next to 88% for substance misuse support across England; 1 is Outstanding. Typical fees here come to about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 5 home care agencies have a rating more than four years old. On 22 August 2025, Support Health and Wellbeing Ltd was rated Good, the newest rating here.
Data: the CQC register, updated 27 October 2026, under the Open Government Licence
In short
- 7 of the 7 rated agencies are Good or Outstanding, with 1 not yet rated.
- A care needs assessment from Sunderland council is free, and your savings do not affect it.
- For dementia support, 8 have it on their CQC registration.
- Latest CQC rating changes in Sunderland, checked daily.
Reference this page as: The Care Panel, "Substance misuse support at home in Hetton-le-Hole", Oct 2026, based on the CQC register.
- 8agencies registered with CQC
- 100%of rated services are Good or Outstanding
- 8support people with dementia
- 1inspected or rated since November 2024
Ranked providers of substance misuse support
Highest CQC rating first; ties go to the more recent rating, then the nearer provider. How the list is ordered
- All 62
- Care for adults under 65 · 54
- Elderly care · 54
- Physical disability care · 49
- Dementia care · 46
- Sensory impairment care · 42
- Mental health care · 40
- Learning disability care · 31
- Children's care · 20
- Supported living · 12
- Eating disorder support · 8
- Substance misuse support · 8
| # | Agency | CQC rating | Last rated | Office | Other specialisms |
|---|---|---|---|---|---|
| 1 | Support Health and Wellbeing Ltd | Aug 2025 | 6.5 miles | 6 | |
| 2 | Orchard Home Care Services Limited | Jun 2023 | 5.2 miles | 9 | |
| 3 | Elite Home Care Service Limited | Sep 2022 | 6.4 miles | 8 | |
| 4 | Second to None Care Ltd | Dec 2020 | 5.8 miles | 7 | |
| 5 | Housing 21 - Dovecote Meadow | Aug 2019 | 5.9 miles | 6 | |
| 6 | Choice Care Services Limited | Oct 2019 | 6.8 miles | 7 | |
| 7 | YS Services Limited trading as Embracing Care | Mar 2019 | 6.9 miles | 8 | |
| 8 | TSF Healthcare Solutions Limited | Not yet rated | – | 2.9 miles | 8 |
The full list for substance misuse support covering Hetton-le-Hole: sorted by CQC rating and rating date, then distance from the town centre.
Substance misuse support in Hetton-le-Hole by the numbers
Registered for substance misuse support: 8 out of 62 agencies covering Hetton-le-Hole (13%). 100% of those rated are Good or Outstanding, in line with the 100% for all agencies here and above the 88% for agencies registered for substance misuse support across England.
Leading on CQC ratings for substance misuse support: Support Health and Wellbeing Ltd, Orchard Home Care Services Limited and Elite Home Care Service Limited. 1 has a rating from the past two years. Oldest: March 2019. Newest: August 2025. 0 are based within 2 miles of the centre of Hetton-le-Hole. 1 has no rating yet; new registrations usually wait for a first inspection.
Share registered for substance misuse support: 13% here, 9% across Sunderland.
Typical prices in the North East: about £33.50 an hour for weekday visits (evenings and weekends cost more) and around £1,610 a week for live-in care. How we estimate costs.
About substance misuse support
For people affected by drug or alcohol use, substance misuse support focuses on safety, health and recovery, and works alongside specialist treatment services.
Questions worth asking about substance misuse support
- How do you help with housing, money or work?
- How do you support physical health and medication?
- What training do staff have in substance misuse?
- Who decides when support can be reduced?
- How do you keep people safe at night?
Helpline: FRANK, 0300 123 6600. Sunderland: care needs assessment.
Substance misuse support around Hetton-le-Hole
| Place | How far | Agencies | Rated Good or Outstanding |
|---|---|---|---|
| Hetton-le-Hole | – | 8 | 7 |
| Easington Lane | 1.1 mi | 5 | 4 |
| Houghton-le-Spring | 1.7 mi | 7 | 6 |
| Shiney Row | 3.6 mi | 10 | 8 |
| Penshaw | 4.1 mi | 10 | 8 |
| Seaham | 4.4 mi | 4 | 3 |
| Durham | 5.5 mi | 4 | 4 |
Help from the council
Sunderland
Savings under £23,250? Sunderland council may help with the cost, and its care needs assessment is free for everyone.
How to ask for an assessment, paying for care and direct payments in Sunderland
Free · by email
Free care cost report for Hetton-le-Hole
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
Questions families ask about substance misuse support in Hetton-le-Hole
Which home care agencies in Hetton-le-Hole offer substance misuse support?
8 of the 62 CQC-registered agencies that have an office within 7 miles of Hetton-le-Hole list substance misuse support as a specialism (CQC register, Oct 2026). Among the highest rated are Support Health and Wellbeing Ltd, Orchard Home Care Services Limited and Elite Home Care Service Limited.
How are home care agencies in Hetton-le-Hole rated by CQC?
CQC has rated 7. Of those, 7 (100%) are Good or Outstanding, including 1 Outstanding. 1 is awaiting a first rating, as is usual for new registrations.
How much should I expect to pay for home care in Hetton-le-Hole?
Prices typically seen across England in 2026: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Our cost guide has more detail.
Can Sunderland council help pay for home care?
Possibly. Under the Care Act 2014, Sunderland council has a duty to assess, free of charge, anyone who seems to need care and support. After a means test, the council may pay towards care when savings and investments total less than £23,250, depending on income; your home's value is ignored for care at home. Attendance Allowance does not depend on savings or income. Contacting Sunderland council.
How can I pick between agencies in Hetton-le-Hole?
Check how recent each CQC report is first: 1 of the 8 on this page was inspected or rated in the past two years, while 6 have older reports. Next ask three things: will staff be consistent, what happens about missed visits, and what is the full price? Our checklist.
What about substance misuse support in towns near Hetton-le-Hole?
Hetton-le-Hole has 8, with 7 rated Good or Outstanding. Nearby: Easington Lane (1.1 miles): 5, 4 rated Good or Outstanding; Houghton-le-Spring (1.7 miles): 7, 6 rated Good or Outstanding; Shiney Row (3.6 miles): 10, 8 rated Good or Outstanding.
Short on time? We'll pass on your request.
One short form is all it takes: featured partners and a maximum of three rated providers in the Hetton-le-Hole area who work with us will email you directly.
Other towns near Hetton-le-Hole
- Substance misuse support in Easington Lane 1.1 mi
- Substance misuse support in Houghton-le-Spring 1.7 mi
- Substance misuse support in Shiney Row 3.6 mi
- Substance misuse support in Penshaw 4.1 mi
- Substance misuse support in Seaham 4.4 mi
- Substance misuse support in Easington 5.2 mi
- Substance misuse support in Durham 5.5 mi
- Substance misuse support in Chester-le-Street 5.5 mi
Also in Hetton-le-Hole, and guides
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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.