Home care · Surrey

24-hour care in Ashford

When someone cannot be left alone, 24-hour care at home is usually a live-in carer, or day visits plus waking nights. Where night help is needed often, plan for two carers sharing the day and night. Below are the 220 CQC-registered agencies that cover Ashford; ask each whether it offers this.

Agencies from the CQC register, updated 27 October 2026. Prices: Typical 2026 prices across England

In short

  • 220 CQC-registered home care agencies have an office within 7 miles of Ashford; 131 are rated Good or Outstanding.
  • Surrey council must offer a free care needs assessment.
  • The CQC register does not say who provides 24-hour care: ask the agencies directly.
  • Typical prices here: live-in care around £1,540–£1,610 a week. Live-in care is usually the cheapest way to cover day and night.

Cite this: The Care Panel, "24-hour care in Ashford", analysis of the CQC register, Oct 2026.

Live-in care or waking nights?

Live-in care is usually the most affordable way to have someone there day and night: one carer lives in, but needs about two hours off each day and an unbroken night's sleep. Waking nights put a carer in the home who stays awake all night; combined with daytime visits, that covers all 24 hours. If help is needed most nights, one live-in carer is not enough: add waking nights or a second carer.

Typical local prices: live-in care around £1,540–£1,610 a week; a residential care home £1,555 a week.

When 24-hour care is needed

Families usually look for it after a hospital stay, when dementia means someone cannot be left alone or wanders at night, after repeated falls, or at the end of life. A care home is the alternative to compare: for one person it often costs less than staffing every hour at home, but many people want to stay in their own home.

Help paying for 24-hour care

Surrey council must offer a free care needs assessment; if it finds eligible needs by day and night, care at home can be part of a council care plan, and the value of the home is not counted for care at home. Attendance Allowance pays its higher rate of £114.60 a week to people over State Pension age who need help both day and night, whatever their savings. When the main need is a health need, NHS Continuing Healthcare may pay in full. Requesting an assessment from Surrey council.

Home care in Ashford by the numbers

Looking at specialisms, 187 of 220 list physical disabilities, 112 of 220 list learning disabilities and 122 of 220 list mental health conditions. Most recent to register: HEALTHQO CARE PROFESSIONALS LTD (October 2026). Oldest rating on the list: Dial House, December 2017. The share registered for dementia is 86% in Ashford (189 of 220) and 84% across Surrey. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Ashford comes 3rd of 7 (60%), with Shepperton top at 66%. Outstanding ratings: 3 covering Ashford, 16 across Surrey. Across Surrey, 22% of agencies have a rating under two years old; covering Ashford it is 24%. Across Surrey we list 1,090 agencies, and 91% of those rated are Good or Outstanding; covering Ashford the figure is 92%.

How much 24-hour care costs in Ashford

Typical 2026 prices across England
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Council rates in Surrey County Council: £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source).

Hourly rates vary between agencies more than between regions; ask each agency for its full price list, including weekend and bank holiday rates. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Check what you would pay · Weekly cost calculator

Home care agencies that cover Ashford

Ranked on CQC rating, its date and then distance. Ask each one about 24-hour care.

  1. Welmede Housing Association

    5.0 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Aug 2023
    More details (Welmede Housing Association)
  2. Acacia Homecare Limited

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Acacia Homecare Limited)
  3. Beatitude Care Ltd

    2.1 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated May 2026Inspected recently
    More details (Beatitude Care Ltd)
  4. London Care (Bristol Court)

    2.3 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Sep 2025Inspected recently
    More details (London Care (Bristol Court))
  5. Caremix Ltd

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Caremix Ltd)
  6. Proxy Care Personnel

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    More details (Proxy Care Personnel)
  7. Delore Care Woking

    3.1 miles · Dementia, Older people, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    More details (Delore Care Woking)
  8. Amazed Care Services

    3.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    More details (Amazed Care Services)
  9. Muzaana Care Services Ltd

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2025Inspected recently
    More details (Muzaana Care Services Ltd)
  10. Green Care Services

    3.4 miles · Dementia, Older people, Mental health conditions

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    More details (Green Care Services)
  11. Crown Senior Care

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    More details (Crown Senior Care)
  12. Bluebird Care Hounslow & Chiswick

    3.5 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    GoodRated Nov 2024Inspected recently
    More details (Bluebird Care Hounslow & Chiswick)
  13. Ivy&Sage Homecare Office

    3.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2025Inspected recently
    More details (Ivy&Sage Homecare Office)
  14. Aniis Care

    3.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2024Inspected recently
    More details (Aniis Care)
  15. Amily Homecare

    3.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    More details (Amily Homecare)
  16. Alina Homecare Walton on Thames

    3.7 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    More details (Alina Homecare Walton on Thames)
  17. Alpenbest South

    3.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    More details (Alpenbest South)
  18. Visiting Angels - South Middlesex

    3.9 miles · Older people, Adults under 65

    Est. £34–£42/hr

    GoodRated Jun 2026Inspected recently
    More details (Visiting Angels - South Middlesex)
  19. Schreiber Care UK - London

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jul 2025Inspected recently
    More details (Schreiber Care UK - London)
  20. Procare Team Ltd

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jul 2025Inspected recently
    More details (Procare Team Ltd)

Every agency covering Ashford (220) →

Your questions on 24-hour care in Ashford

Where can I find 24-hour care in Ashford?

Ask each agency: CQC keeps no record of who provides 24-hour care. Of the 220 registered agencies that have an office within 7 miles of Ashford, 131 are rated Good or Outstanding.

How much does 24-hour care cost in Ashford?

Typical 2026 prices across England: live-in care typically costs around £1,540–£1,610 a week. Covering every hour with separate day and night carers costs much more, because each hour is paid.

Is 24-hour care the same as live-in care?

Not quite. A live-in carer is there day and night but needs a daily break and a full night's sleep. If help is needed through the night most nights, true 24-hour care means adding waking nights or a second carer.

Can the council pay for 24-hour care at home?

It can, if Surrey council's care needs assessment finds eligible needs by day and night and care at home is a suitable way to meet them. A financial assessment follows; for care at home the home is not counted. NHS Continuing Healthcare pays in full when the main need is a health need.

Are home care agencies in Ashford well rated?

131 of the 142 rated agencies (92%) are Good or Outstanding; 189 list dementia as a specialism and 59 were inspected or rated in the last two years.

Need 24-hour care in Ashford?

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Built from the Care Quality Commission's register (Oct 2026) under Open Government Licence v3.0. The Care Panel lists and compares services but runs none.