Care home · Horley
Malvern House
Typical fee here £1,400–£1,710 a week Estimate
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Illustrative photo, not of Malvern House- Address
- 10 Ringley Avenue, Horley, RH6 7HA
- Run by
- Peak 15 Ltd (9 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 6 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2010 (15 years)
- Registered manager
- Nicola Jayne Gainsford
- Company check
- Active, trading since 2007 (19 years), accounts up to date (Companies House 06258845)
- Last CQC check
- 9 Mar 2019
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Horley: Care homes in Horley (14) · Best rated care homes in Horley · Care homes for elderly care in Horley · Care homes for learning disability care in Horley · Care homes for care for adults under 65 in Horley
See this service on the CQC website · CQC location ID 1-122513906
Malvern House at a glance
Malvern House is a CQC-registered residential care home in Horley, run by Peak 15 Ltd. Its CQC registration covers adults of all ages, including people living with learning disabilities.
At its most recent rating, CQC judged it Good overall (March 2019). It is one of 14 CQC-registered care homes in and around Horley; 10 of those are rated Good or Outstanding.
Who runs it
Malvern House is run by Peak 15 Ltd (company 06258845), incorporated in 2007, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities, care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).
Peak 15 Ltd runs 9 CQC-registered services across 2 council areas; 7 of the 9 with a rating are Good or Outstanding (78%), against 84% for the same mix of services across England.
7 of its services are in Surrey.
What inspectors found
- Malvern House is residential care home that provided accommodation and care for up to six people with learning disabilities.
- At our last inspection we rated the service good overall and requires improvement in the Well-Led domain because staff supervisions were not recorded in line with the provider and best practice guidance.
- There was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns.
- Staff understood the need to safeguard people from abuse and harm and would report any incidents.
Inspected 18 January 2019; report published 9 March 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Earlier inspections
- Aug 2016
- Mar 2019
- Today Rating 7 years old
CQC rating timeline for this address.
Published inspection reports
- CQC inspection report 9 March 2019
- CQC inspection report 19 August 2016
- Inspection report 25 February 2014
- Inspection report 29 October 2013
- Inspection report 15 May 2013
Map and area details
- Ward
- Horley Central & South
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Dorking and Horley
- Integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in RH6 (13)
Larger map · Plan a journey · OpenStreetMap (ODbL)
Nearby
- Bus stop 160 m (2 min walk) · 21 stops within 600 m
- Railway station Horley, 570 m (7 min walk)
- GP surgery Birchwood Medical Practice, 210 m (3 min walk)
- Pharmacy 230 m (3 min walk)
- Shop Premier, 270 m (3 min walk)
- Park 440 m (6 min walk)
- Café Corner Cafe, 310 m (4 min walk)
- Place of worship Horley Methodist Church, 160 m (2 min walk)
- Library Horley Library, 420 m (5 min walk)
Straight-line distances to the nearest of each, from OpenStreetMap (© OpenStreetMap contributors, ODbL). Walking routes are longer; check for hills and crossings if you plan to take a relative out.
Ward and NHS boundaries from official postcode data, Open Government Licence.
How it fits locally
There are 15 other care homes within 3 miles, 10 of them rated Good or Outstanding; the nearest is Roseleigh, under 0.5 miles away.
22 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Horley Central & South ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (3 min), a shop (3 min), a park (6 min), a café (4 min), a bus stop (2 min) and a railway station (7 min), which matters for residents who can go out and for visiting family.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 236 of the 324 other care homes in Surrey that CQC has rated.
Budgeting for this home
We estimate Malvern House at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Ask how often fees rise and whether they go up if care needs increase.
Surrey Council can help with costs for people with savings under £23,250, starting with a free assessment.
Safe, effective, caring, responsive, well-led
- Safe268 of 325 in Surrey
- Effective286 of 325 in Surrey
- Caring292 of 325 in Surrey
- Responsive273 of 325 in Surrey
- Well-led237 of 325 in Surrey
As rated by CQC, published 9 March 2019. Under each rating: how many care homes in Surrey share it.
History with CQC
Malvern House has been registered with CQC since November 2010, about 15 years.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Reports on record: 5, with the most recent dated 9 March 2019.
Specialisms
As listed with the regulator.
Family reviews
There are no reviews of Malvern House yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Malvern House against its area
- Rated Good. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
- Its rating (March 2019) is more recent than 9% of care home ratings in Surrey.
- With 6 beds it is smaller than 81% of care homes in Surrey, where the typical home has 35.
- Registered with CQC in 2010: it has been registered longer than 94% of care homes in the area.
- It lists 3 specialisms with CQC; the typical care home in Surrey lists 3.
Based on the CQC register for Surrey as at Oct 2026.
Closest alternatives
Guides for families
Horley: care homes inspected recently
- Wood CloseOct 2026
Malvern House: common questions
- What type of care does Malvern House provide?
- CQC lists Malvern House under: residential homes. Check which of these it is actively providing now.
- Where is Malvern House?
- It is at 10 Ringley Avenue, Horley, RH6 7HA.
- Is Malvern House a registered provider?
- Registered, yes: location 1-122513906 on the Care Quality Commission register, listed as a care home and was rated Good overall in March 2019.
- Is Malvern House registered for dementia care?
- Its CQC registration does not list dementia. If that is a need now or later, check with the provider before deciding.
- When did CQC last rate Malvern House?
- 9 March 2019 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
- How many beds does Malvern House have?
- CQC registers Malvern House for 6 residents; ask about vacancies, room sizes and en-suite bathrooms.
- Who runs Malvern House?
- The registered provider is Peak 15 Ltd, according to CQC.
- What are Malvern House's fees?
- Malvern House hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Request a written quote and check what is charged on top.
- How did Malvern House score on each CQC key question?
- CQC rates five key questions. For Malvern House: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.