Care home · Horley
Upfield
Typical fee here £1,400–£1,710 a week Estimate
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Illustrative photo, not of Upfield- Address
- 1 Upfield, Horley, RH6 7JY
- Run by
- Gresham Care Operations Limited (7 services)
- Type of provider
- Independent (private company)
- Service
- Residential care home
- Beds
- 6 (registered with CQC)
- Nursing care
- No, residential care only (CQC registration)
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- December 2022 (3 years)
- Part of
- Ivolve Group Limited
- Registered manager
- Kayleigh Louise Sandra Platts
- Company check
- Active, trading since 2022 (4 years), accounts up to date (Companies House 14219438)
- Last CQC check
- 1 Mar 2022
- Typical fees Estimated
- £1,400–£1,710 a week for residential care. Estimate only, from published local rates. How we estimate
CQC regulated activities: Accommodation for persons who require nursing or personal care
More in Horley: Care homes in Horley (14) · Best rated care homes in Horley · Care homes for physical disability care in Horley · Care homes for learning disability care in Horley · Care homes for sensory impairment care in Horley
CQC page for this service · CQC location ID 1-13928298915
The service in brief
Upfield in Horley is registered with the Care Quality Commission as a residential care home, run by Gresham Care Operations Limited. The service is registered to support adults under 65 and lists physical disabilities, learning disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (March 2022). It is one of 14 CQC-registered care homes in and around Horley; 10 of those are rated Good or Outstanding.
Past CQC ratings
- Mar 2022
- Today Rating 4 years old
Overall ratings CQC has published for this location, oldest first.
The neighbourhood
- Ward
- Horley Central & South
- Council
- Surrey County Council · paying for care
- Parliamentary constituency
- Dorking and Horley
- Integrated care board
- NHS Surrey and Sussex Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Care homes in RH6 (13)
Bigger map · How to get there · Base map © OpenStreetMap
Around the building
- Bus stop 160 m (2 min walk) · 16 stops within 600 m
- Railway station Horley, 480 m (6 min walk)
- GP surgery Birchwood Medical Practice, 490 m (6 min walk)
- Pharmacy 440 m (6 min walk)
- Shop Premier Express, 440 m (5 min walk)
- Park Michael Crescent Centenary Park, 270 m (3 min walk)
- Café Costa, 440 m (5 min walk)
- Place of worship Horley Methodist Church, 470 m (6 min walk)
- Library Horley Library, 440 m (5 min walk)
Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence).
Choice nearby
There are 16 other care homes within 3 miles, 11 of them rated Good or Outstanding; the nearest is Smallbrook Care Home, under 0.5 miles away.
15 of the 23 nearest rated care homes have a more recent rating than this one.
It sits in Horley Central & South ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.
Within about a 10-minute walk there is a GP surgery (6 min), a pharmacy (6 min), a shop (5 min), a park (3 min), a café (5 min), a bus stop (2 min) and a railway station (6 min), which matters for residents who can go out and for visiting family.
Reading Upfield's CQC ratings
Upfield has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 236 of the 324 other care homes in Surrey that CQC has rated.
Costs to expect
We estimate Upfield at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.
Ask how often fees rise and whether they go up if care needs increase.
Council help is possible below £23,250 in savings: ask Surrey Council for a free care needs assessment.
Track record
Registered in December 2022, it has 3 years on the CQC register.
So far CQC has published one overall rating: Good, in March 2022.
The rating is 4 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
This rating belongs to the former operator. The current provider has not had its own inspection here yet.
The five key questions
- Safe268 of 325 in Surrey
- Effective286 of 325 in Surrey
- Caring292 of 325 in Surrey
- Responsive273 of 325 in Surrey
- Well-led237 of 325 in Surrey
As rated by CQC, published 1 March 2022. Under each rating: how many care homes in Surrey share it.
Who it can help
As listed with the regulator.
The registered provider
Upfield is run by Gresham Care Operations Limited (company 14219438), incorporated in 2022.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other residential care.
Gresham Care Operations Limited runs 7 CQC-registered services; 6 of the 7 with a rating are Good or Outstanding (86%), against 84% for the same mix of services across England.
All 7 are in Surrey, so it is a local operator rather than a national chain.
It trades under the Ivolve Group Limited brand, which covers 69 services run by 6 registered providers.
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Upfield in local context
- Rated Good. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
- Its rating (March 2022) is more recent than 35% of care home ratings in Surrey.
- With 6 beds it is smaller than 81% of care homes in Surrey, where the typical home has 35.
- Registered with CQC in 2022: it has been registered longer than 21% of care homes in the area.
- It lists 4 specialisms with CQC; the typical care home in Surrey lists 3.
Based on the CQC register for Surrey as at Oct 2026.
Other care homes close by
Guides for families
Other care homes near Horley with recent ratings
- Wood CloseOct 2026
Upfield questions answered
- How much does Upfield charge?
- Upfield's prices aren't on our site yet. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Request a written quote and check what is charged on top.
- Is Upfield rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- How big is Upfield?
- Upfield can take up to 6 residents. Ask what is free now and about en-suite rooms.
- Which provider runs Upfield?
- CQC lists Gresham Care Operations Limited as the provider responsible for Upfield.
- Can Upfield care for someone with dementia?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- When was Upfield last inspected?
- CQC published the current rating on 1 March 2022, 4 years ago. Older ratings are common, so ask about changes since.
- What services is Upfield registered for?
- CQC lists Upfield under: residential homes. Check which of these it is actively providing now.
- What is Upfield's address?
- It is at 1 Upfield, Horley, RH6 7JY.
- Is Upfield regulated by the Care Quality Commission?
- Upfield is on the CQC register as a care home (ID 1-13928298915) and was rated Good overall in March 2022.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.