Malvern House

Who runs it

Malvern House is run by Peak 15 Ltd (company 06258845), incorporated in 2007, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities, care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people and social work without accommodation for older and disabled people (which includes home care).

Peak 15 Ltd runs 9 CQC-registered services across 2 council areas; 7 of the 9 with a rating are Good or Outstanding (78%), against 84% for the same mix of services across England.

7 of its services are in Surrey.

How it fits locally

There are 15 other care homes within 3 miles, 10 of them rated Good or Outstanding; the nearest is Roseleigh, under 0.5 miles away.

22 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Horley Central & South ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a GP surgery (3 min), a pharmacy (3 min), a shop (3 min), a park (6 min), a café (4 min), a bus stop (2 min) and a railway station (7 min), which matters for residents who can go out and for visiting family.

Strengths and weak spots in the ratings

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 236 of the 324 other care homes in Surrey that CQC has rated.

Budgeting for this home

We estimate Malvern House at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Ask how often fees rise and whether they go up if care needs increase.

Surrey Council can help with costs for people with savings under £23,250, starting with a free assessment.

History with CQC

Malvern House has been registered with CQC since November 2010, about 15 years.

CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Reports on record: 5, with the most recent dated 9 March 2019.