Care home · Horley

Roseleigh

Rated Requires improvement by CQC Rating published 28 June 2022 Rating 4 years old

Typical fee here £1,400–£1,710 a week Estimate

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Previous provider's rating. CQC gave this rating when the service was run by a different provider. Gresham Care Operations Limited has not been inspected here yet, so ask what has changed since the handover, such as the manager and staff.
Rated 4 years ago. CQC's last published rating for this service is from June 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer talking with a resident in a care home room Illustrative photo, not of Roseleigh
Address
39 Ringley Avenue, Horley, RH6 7EZ
Type of provider
Independent (private company)
Service
Residential care home
Beds
6 (registered with CQC)
Nursing care
No, residential care only (CQC registration)
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
December 2022 (3 years)
Registered manager
Pauline Loraine Richards
Company check
Active, trading since 2022 (4 years), accounts up to date (Companies House 14219438)
Last CQC check
28 Jun 2022
Typical fees Estimated
£1,400–£1,710 a week for residential care. Estimated from prices published locally; not a quote. How we estimate

Regulated activities on its registration: Accommodation for persons who require nursing or personal care

See this service on the CQC website · CQC location ID 1-13928298964

Introducing Roseleigh

Registered with CQC as a residential care home, Roseleigh is based in Horley, run by Gresham Care Operations Limited. It supports adults under 65, with registered specialisms in physical disabilities, learning disabilities and sight or hearing loss.

Its latest CQC rating is Requires improvement overall (June 2022). Safe, Effective and Well-led were rated Requires improvement. It is one of 14 CQC-registered care homes in and around Horley; 10 of those are rated Good or Outstanding.

What it may cost

We estimate Roseleigh at £1,400–£1,710 a week for residential care, based on published prices in the region. Over a year that is roughly £73k–£89k.

Get the extras in writing: items such as hairdressing and outings are usually charged on top.

If savings are under the upper limit (£23,250 in England), Surrey Council may pay part of the cost after a free care needs assessment.

The local picture

There are 16 other care homes within 3 miles, 11 of them rated Good or Outstanding; the nearest is Malvern House, under 0.5 miles away.

10 of the 23 nearest rated care homes have a more recent rating than this one.

It sits in Horley Central & South ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

Within about a 10-minute walk there is a GP surgery (2 min), a pharmacy (3 min), a shop (3 min), a park (5 min), a café (4 min), a bus stop (2 min) and a railway station (7 min), which matters for residents who can go out and for visiting family.

Who the service is registered for

As listed with the regulator.

Who runs it

Roseleigh is run by Gresham Care Operations Limited (company 14219438), incorporated in 2022.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care.

Gresham Care Operations Limited runs 7 CQC-registered services; 6 of the 7 with a rating are Good or Outstanding (86%), against 84% for the same mix of services across England.

All 7 are in Surrey, so it is a local operator rather than a national chain.

It trades under the Ivolve Group Limited brand, which covers 69 services run by 6 registered providers.

How long it has been running

Roseleigh has been registered with CQC since December 2022, about 3 years.

CQC has rated it once overall, as Requires improvement, in June 2022.

It has gone 4 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

Note that a different provider ran the service when it was rated; the current one has not been inspected here so far.

Each area CQC checks

  • SafeRequires improvement50 of 325 in Surrey
  • EffectiveRequires improvement31 of 325 in Surrey
  • CaringGood292 of 325 in Surrey
  • ResponsiveGood273 of 325 in Surrey
  • Well-ledRequires improvement67 of 325 in Surrey

CQC key question ratings, published 28 June 2022. Under each rating: how many care homes in Surrey share it.

Earlier inspections

  1. Jun 2022 Requires improvement
  2. Today Rating 4 years old

The location's rating record from CQC, from first to latest.

Map and area details

Ward
Horley Central & South
Parliamentary constituency
Dorking and Horley
NHS integrated care board
NHS Surrey and Sussex Integrated Care Board
Type of area
Urban · nearer to a major town or city
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Care homes in RH6 (13)

Bigger map · Get directions · Map © OpenStreetMap contributors

Around the building

  • Bus stop 170 m (2 min walk) · 20 stops within 600 m
  • Railway station Horley, 580 m (7 min walk)
  • GP surgery Birchwood Medical Practice, 170 m (2 min walk)
  • Pharmacy 200 m (3 min walk)
  • Shop Premier, 230 m (3 min walk)
  • Park 410 m (5 min walk)
  • Café Corner Cafe, 290 m (4 min walk)
  • Place of worship Horley Methodist Church, 110 m (1 min walk)
  • Library Horley Library, 420 m (5 min walk)

Nearest of each type, measured in a straight line using OpenStreetMap (© OpenStreetMap contributors, ODbL). If a resident uses a wheelchair or frame, check the route itself.

Ward and NHS boundaries from official postcode data, Open Government Licence.

Strengths and weak spots in the ratings

For Roseleigh, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.

Across Surrey, 50 of 325 rated care homes are Requires improvement for Safe (15%), while 31 of 325 rated care homes are Requires improvement for Effective (10%), while 67 of 325 rated care homes are Requires improvement for Well-led (21%).

If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.

Family reviews

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Compared with other care homes locally

  • Rated Requires improvement. Across Surrey, 82% of the 322 rated care homes are Good or Outstanding and 15 are Outstanding.
  • Its rating (June 2022) is more recent than 40% of care home ratings in Surrey.
  • With 6 beds it is smaller than 81% of care homes in Surrey, where the typical home has 35.
  • Registered with CQC in 2022: it has been registered longer than 21% of care homes in the area.
  • It lists 4 specialisms with CQC; the typical care home in Surrey lists 3.
  • Areas CQC rated below Good: Safe (16% of care homes in Surrey are also rated below Good here); Effective (10% of care homes in Surrey are also rated below Good here); Well-led (22% of care homes in Surrey are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for Surrey as at Oct 2026.

Nearest care homes

Guides for families

Horley: care homes inspected recently

Roseleigh: common questions

How did Roseleigh score on each CQC key question?
The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How much does care from Roseleigh cost?
Roseleigh hasn't shared a price list with us. Residential care home typically costs £1,555 a week (average 2026 self-funder fees in South East). Get the quote in writing, including any extra charges.
Who is the registered provider for Roseleigh?
On CQC's register the provider is Gresham Care Operations Limited.
How big is Roseleigh?
Roseleigh is registered for up to 6 residents. Ask about current vacancies and whether rooms have en-suite facilities.
How recent is Roseleigh's CQC rating?
Its current CQC rating dates from 28 June 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can Roseleigh care for someone with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
Is Roseleigh registered with CQC?
Yes. Roseleigh is registered with the Care Quality Commission as a care home (location ID 1-13928298964) and was rated Requires improvement overall in June 2022.
What is Roseleigh's address?
It is at 39 Ringley Avenue, Horley, RH6 7EZ.
What services is Roseleigh registered for?
Roseleigh is registered with CQC for: residential homes. Ask the provider which needs it can meet now and as needs change.

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In Surrey

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