Home care agency · Darlington
Dimensions Teesside Domiciliary Care Office
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Dimensions Teesside Domiciliary Care Office- Address
- Blue Box House, Faverdale North, Darlington, DL3 0PH
- Run by
- Dimensions (UK) Limited (39 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- January 2020 (6 years)
- Part of
- Dimensions
- Registered manager
- Angela Michele Groves, Amber Hadrick, Angela Margaret Lilley, Clare Savage, Lauren Ashleigh Spensley, Brendan Stanley Taylor
- Company check
- Active, accounts up to date (Companies House IP031192)
- Last CQC check
- 31 Jul 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Darlington: Home care in Darlington (25) · Best rated home care agencies in Darlington · Elderly care at home in Darlington · Learning disability care at home in Darlington · Live-in care in Darlington · 24-hour care in Darlington
Read the full CQC inspection report · CQC location ID 1-8238437774
An overview of Dimensions Teesside Domiciliary Care Office
Dimensions Teesside Domiciliary Care Office in Darlington is registered with the Care Quality Commission as a home care agency, run by Dimensions (UK) Limited. The service is registered to support older people and lists learning disabilities among its specialisms.
CQC rated it Good overall (July 2021), with Well-led rated Outstanding. It is one of 25 CQC-registered home care agencies that have an office within 7 miles of Darlington; 20 of those are rated Good or Outstanding.
How its rating has changed
- Jan 2016
- Apr 2018
- Jul 2021
- Today Rating 5 years old
CQC rating timeline for this address.
Inspection reports to read
- CQC inspection report 31 July 2021
Area and map
- Ward
- Brinkburn & Faverdale
- Parliamentary constituency
- Darlington
- Local NHS (ICB)
- NHS North East and North Cumbria Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in DL3 (5)
See the wider area · Route planner · Map © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
How CQC rated each area
- Safe17 of 18 in Darlington
- Effective17 of 18 in Darlington
- Caring16 of 18 in Darlington
- Responsive17 of 18 in Darlington
- Well-led2 of 18 in Darlington
Ratings from CQC's most recent report, published 31 July 2021. Under each rating: how many agencies in Darlington share it; for example, 2 of 18 agencies in Darlington rated Outstanding for Well-led.
Needs it is registered to meet
Registration details from CQC.
Ownership and company checks
Dimensions Teesside Domiciliary Care Office is run by Dimensions (uk) Limited (company IP031192).
At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.
Dimensions (UK) Limited runs 39 CQC-registered services across 22 council areas; 30 of the 35 with a rating are Good or Outstanding (86%), against 86% for the same mix of services across England.
It trades under the Dimensions brand, which covers 57 services run by 3 registered providers.
What inspectors found
- The service had a track record of being an excellent role model for other services.
- The registered manager and provider had created a clear culture of striving for excellence through partnership working, consultation, research and reflective practice.
- There were consistently high levels of constructive engagement with people, relatives and staff.
- People and relatives spoke positively about the support provided by staff, who they described as caring and kind.
Inspected 18 June 2021; report published 31 July 2021. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
History with CQC
CQC registration dates from January 2020, so the service has been operating for around 6 years under its current registration.
CQC has published 3 overall ratings for it (2016–2021), starting at Good and staying Good every time.
It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
How it fits locally
There are 15 other agencies within 3 miles, 13 of them rated Good or Outstanding; the nearest is Moorlands Residential Care Home, 1.4 miles away.
15 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Brinkburn & Faverdale ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
What the ratings tell you
Area by area, Well-led is rated Outstanding; 4 other areas are Good.
Across Darlington, 2 of 18 rated agencies are Outstanding for Well-led (11%).
Outstanding ratings for a single area are uncommon; the Well-led section of the report gives examples of what inspectors saw.
Budgeting for this agency
We estimate visits from Dimensions Teesside Domiciliary Care Office at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
People with savings under £23,250 may get help from Darlington Council after a needs and financial assessment.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across Darlington, 94% of the 18 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (July 2021) is more recent than 28% of agency ratings in Darlington.
- Registered with CQC in 2020: it has been registered longer than 26% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Darlington lists 6.
All figures compare it with other home care agencies in Darlington; CQC register, Oct 2026.
Closest alternatives
Guides for families
Newer ratings near Darlington
- Chinite Home Care Darlington and NortheastOct 2026 · 0.7 miles
Frequently asked about Dimensions Teesside Domiciliary Care Office
- How much does care from Dimensions Teesside Domiciliary Care Office cost?
- Dimensions Teesside Domiciliary Care Office's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- How is Dimensions Teesside Domiciliary Care Office rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Outstanding. Safe and Well-led tend to say most about day-to-day reliability.
- What services is Dimensions Teesside Domiciliary Care Office registered for?
- Its CQC registration covers homecare agencies. Ask Dimensions Teesside Domiciliary Care Office how it would adapt if needs increase.
- Who is the registered provider for Dimensions Teesside Domiciliary Care Office?
- Dimensions (UK) Limited is the registered provider for Dimensions Teesside Domiciliary Care Office.
- Does Dimensions Teesside Domiciliary Care Office support people with dementia?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- When was Dimensions Teesside Domiciliary Care Office last inspected?
- The rating now shown was published on 31 July 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
- Where is Dimensions Teesside Domiciliary Care Office?
- Its office is at Blue Box House, Faverdale North, Darlington, DL3 0PH. Carers travel to people's homes, so check it covers your street.
- Is Dimensions Teesside Domiciliary Care Office registered with CQC?
- Yes. Dimensions Teesside Domiciliary Care Office is registered with the Care Quality Commission as a home care agency (location ID 1-8238437774) and was rated Good overall in July 2021.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.