Home care · Staffordshire
Substance misuse support at home in Newcastle-under-Lyme
18 of the 104 home care agencies covering Newcastle-under-Lyme offer substance misuse support, from 15 providers. Key 2 Care Limited has the most, at 4. Among the 14 with a CQC rating, 86% are Good or Outstanding, against 88% for substance misuse support across England. Typical fees here come to about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 11 home care agencies were last rated over four years ago. The most recent rating was Key 2 Care Stoke, rated Good on 23 October 2026.
Updated 27 October 2026 from the CQC register (Open Government Licence)
Quick summary
- 17 list dementia as a specialism.
- New and changed CQC ratings across Staffordshire, updated every day.
- Good or Outstanding: 12 of the 14 rated agencies, 2 are rated Requires improvement or Inadequate. 4 are not rated yet.
- You can ask Staffordshire council for a free care needs assessment; savings make no difference.
To cite: "Substance misuse support at home in Newcastle-under-Lyme", The Care Panel, Oct 2026, from CQC register analysis.
- 18CQC-registered agencies
- 86%Good or Outstanding, among those rated
- 17offer dementia support
- 2inspected or rated in the last 2 years
Substance misuse support in Newcastle-under-Lyme: providers ranked
Order: CQC rating first, then how recent that rating is, then distance. Our ranking method
- All 104
- Care for adults under 65 · 99
- Elderly care · 99
- Dementia care · 92
- Physical disability care · 91
- Sensory impairment care · 72
- Mental health care · 66
- Learning disability care · 59
- Supported living · 38
- Children's care · 20
- Substance misuse support · 18
- Eating disorder support · 13
| # | Agency | Rating | Rated | Office | More specialisms |
|---|---|---|---|---|---|
| 1 | Key 2 Care Stoke | Oct 2026 | 2.4 miles | 6 | |
| 2 | Lilyrose Care Group Ltd - Staffordshire | Mar 2026 | 2.6 miles | 8 | |
| 3 | Jump 2 Independence Limited | Nov 2023 | 3.3 miles | 9 | |
| 4 | Oak Priory | Jun 2022 | 4.2 miles | 7 | |
| 5 | Evolving Care Ltd NUL | Oct 2021 | under 0.5 miles | 9 | |
| 6 | Prestige Nursing & Care Stoke on Trent | Dec 2019 | 1.3 miles | 8 | |
| 7 | CareTech Community Services Hanley DCA | Apr 2021 | 1.8 miles | 8 | |
| 8 | Stoke-on-Trent City Council | Aug 2018 | 2.4 miles | 7 | |
| 9 | Care Homes Stoke Limited | Jan 2019 | 2.6 miles | 8 | |
| 10 | AR1 Homecare | Feb 2019 | 2.8 miles | 6 | |
| 11 | Maple West | Sep 2019 | 4.1 miles | 7 | |
| 12 | Willow Barns | May 2019 | 4.6 miles | 7 | |
| 13 | Agincare UK Newcastle under Lyme | Mar 2020 | 0.7 miles | 9 | |
| 14 | Crossroads Care Staffordshire | Dec 2019 | 3.6 miles | 9 | |
| 15 | Honorable Care Ltd | Not yet rated | – | 2.2 miles | 8 |
| 16 | Care Perfect Ltd | Not yet rated | – | 2.4 miles | 9 |
| 17 | Trustlink Care Services Ltd | Not yet rated | – | 3.3 miles | 7 |
| 18 | TBSS Care Ltd | Not yet rated | – | 3.7 miles | 6 |
This table lists each agency covering Newcastle-under-Lyme registered for substance misuse support, highest CQC rating first, then the more recent rating, then distance from Newcastle-under-Lyme centre.
How substance misuse support in Newcastle-under-Lyme compares
17% of Newcastle-under-Lyme's agencies (18 of 104) hold a CQC registration for substance misuse support. Their Good or Outstanding share is 86%, 3 points above the town-wide 83% and below the 88% for substance misuse support across England.
The highest rated agencies for substance misuse support are Key 2 Care Stoke, Lilyrose Care Group Ltd - Staffordshire and Jump 2 Independence Limited. The newest rating is from October 2026 and the oldest from August 2018; 2 fall within the last two years. 4 have an office within 2 miles of Newcastle-under-Lyme centre. 4 of them are not yet rated, which is usual for newly registered services.
Substance misuse support is on 17% of registrations here and 11% across Staffordshire.
Visiting home care in the West Midlands typically costs about £33.50 an hour on weekdays (more at evenings and weekends); live-in care is around £1,610 a week. Our cost method.
What to expect from substance misuse support
Substance misuse support helps people affected by alcohol or drug use to stay safe, manage their health and work towards recovery, alongside specialist treatment services.
Before you choose: questions on substance misuse support
- How do you help with housing, money or work?
- How do you support physical health and medication?
- What training do staff have in substance misuse?
- Who decides when support can be reduced?
- How do you keep people safe at night?
Where to get support: FRANK, 0300 123 6600. Ask Staffordshire for a care needs assessment.
Where else nearby offers substance misuse support
| Nearby town | Distance | Total | Good or Outstanding |
|---|---|---|---|
| Newcastle-under-Lyme | – | 18 | 12 |
| Stoke-on-Trent | 2.8 mi | 18 | 12 |
| Kidsgrove | 4.7 mi | 8 | 7 |
| Alsager | 6.2 mi | 14 | 9 |
| Biddulph | 7.2 mi | 6 | 5 |
| Blythe Bridge | 8.1 mi | 4 | 2 |
| Congleton | 10.1 mi | 3 | 2 |
Council support
Staffordshire
A care needs assessment from Staffordshire council is free whatever your savings. With savings below £23,250, the council may help pay.
Asking Staffordshire for an assessment, and how payment and direct payments work
Free · by email
Free care cost report for Newcastle-under-Lyme
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
Substance misuse support in Newcastle-under-Lyme: your questions answered
Who offers substance misuse support at home in Newcastle-under-Lyme?
Of the 104 CQC-registered agencies that have an office within 7 miles of Newcastle-under-Lyme, 18 list substance misuse support as a specialism (Oct 2026). Well-rated choices include Key 2 Care Stoke, Lilyrose Care Group Ltd - Staffordshire and Jump 2 Independence Limited.
How does CQC rate home care agencies in Newcastle-under-Lyme?
12 (86%) are rated Good or Outstanding, out of 14 with a rating, and 2 are rated Requires improvement or Inadequate. 4 have not been rated yet, which is common for newly registered services.
What does home care cost in Newcastle-under-Lyme?
Typical prices across England in 2026: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. See our full cost guide.
Does Staffordshire council fund home care?
Two sources of help: Attendance Allowance, which ignores savings and is for people over State Pension age, and the council. By law (Care Act 2014) Staffordshire council must assess care needs at no charge for people who look as if they need support; if savings and investments are under £23,250, it may pay a share once your finances are assessed, depending on income. With care at home, the house itself is not included. How to reach Staffordshire council.
How do I choose between agencies in Newcastle-under-Lyme?
Read the most recent CQC report and check its date. Here, 2 of 18 were inspected or rated within the last two years, and 12 have an older report. Before signing, ask about staff continuity, how they handle missed visits and the full price. See the checklist.
Are there more substance misuse support in towns near Newcastle-under-Lyme?
In Newcastle-under-Lyme there are 18, 12 rated Good or Outstanding. The closest towns on our site are Stoke-on-Trent (2.8 miles): 18, 12 rated Good or Outstanding; Madeley (4.5 miles): 2, 1 rated Good or Outstanding; Kidsgrove (4.7 miles): 8, 7 rated Good or Outstanding.
Busy? Let us pass your request to providers.
Describe what's needed in one form. We send it to as many as three Newcastle-under-Lyme providers who accept enquiries via The Care Panel, and they email you back.
Substance misuse support near Newcastle-under-Lyme
- Substance misuse support in Stoke-on-Trent 2.8 mi
- Substance misuse support in Madeley 4.5 mi
- Substance misuse support in Kidsgrove 4.7 mi
- Substance misuse support in Alsager 6.2 mi
- Substance misuse support in Biddulph 7.2 mi
- Substance misuse support in Blythe Bridge 8.1 mi
- Substance misuse support in Congleton 10.1 mi
- Substance misuse support in Sandbach 10.2 mi
Other help in Newcastle-under-Lyme
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Provider details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. The Care Panel is not a care provider.