Home care · Surrey

Home help in Ashford

Help with housework, shopping, meals and errands, often alongside a chat and a cup of tea: that is home help, and it keeps many older people independent for longer. Below are the 220 CQC-registered agencies that cover Ashford; ask each whether it offers this.

Updated 27 October 2026 (CQC register) · Prices: Typical prices across England in 2026

Key points

  • 220 CQC-registered home care agencies have an office within 7 miles of Ashford; 131 are rated Good or Outstanding.
  • A care needs assessment from Surrey council costs nothing.
  • CQC does not record which agencies provide home help, so ask each agency directly.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.

To cite: "Home help in Ashford", The Care Panel, Oct 2026, from CQC register analysis.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. Surrey council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Agency, cleaner or council?

Many home care agencies in Ashford provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Getting assessed by Surrey council.

Home care in Ashford by the numbers

Looking at specialisms, 187 of 220 list physical disabilities, 112 of 220 list learning disabilities and 122 of 220 list mental health conditions. Most recent to register: HEALTHQO CARE PROFESSIONALS LTD (October 2026). Oldest rating on the list: Dial House, December 2017. The share registered for dementia is 86% in Ashford (189 of 220) and 84% across Surrey. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Ashford comes 3rd of 7 (60%), with Shepperton top at 66%. Outstanding ratings: 3 covering Ashford, 16 across Surrey. Across Surrey, 22% of agencies have a rating under two years old; covering Ashford it is 24%. Across Surrey we list 1,090 agencies, and 91% of those rated are Good or Outstanding; covering Ashford the figure is 92%.

What home help costs in Ashford

Typical prices across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

Council rates in Surrey County Council: £24.87 an hour for home care (2025/26 average paid to agencies); £952.38 a week for residential care (2025/26 average, over-65s); £988.04 a week for nursing care (2025/26 average, over-65s) (source).

Agencies differ more than regions do on hourly rates, so request a complete tariff from each one, covering weekends and bank holidays too. According to the Homecare Association, councils across England should pay no less than £34.42 an hour for home care in 2026/27 if it is to be sustainable. Source: Lottie Care Index, Q3 2026. Tools: weekly cost calculator and what would we pay?

Home care agencies serving Ashford

Check with each agency that it offers home help. Order: CQC rating, then how recent, then distance.

  1. Welmede Housing Association

    5.0 miles · Dementia, Older people, Physical disabilities

    Est. £32–£39/hr

    OutstandingRated Aug 2023
    See details (Welmede Housing Association)
  2. Acacia Homecare Limited

    2.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    See details (Acacia Homecare Limited)
  3. Beatitude Care Ltd

    2.1 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated May 2026Inspected recently
    See details (Beatitude Care Ltd)
  4. London Care (Bristol Court)

    2.3 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Sep 2025Inspected recently
    See details (London Care (Bristol Court))
  5. Caremix Ltd

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    See details (Caremix Ltd)
  6. Proxy Care Personnel

    3.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2026Inspected recently
    See details (Proxy Care Personnel)
  7. Delore Care Woking

    3.1 miles · Dementia, Older people, Sensory impairments

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    See details (Delore Care Woking)
  8. Amazed Care Services

    3.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Oct 2026Inspected recently
    See details (Amazed Care Services)
  9. Muzaana Care Services Ltd

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2025Inspected recently
    See details (Muzaana Care Services Ltd)
  10. Green Care Services

    3.4 miles · Dementia, Older people, Mental health conditions

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    See details (Green Care Services)
  11. Crown Senior Care

    3.4 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jan 2025Inspected recently
    See details (Crown Senior Care)
  12. Bluebird Care Hounslow & Chiswick

    3.5 miles · Dementia, Older people, Physical disabilities

    Est. £36–£44/hr

    GoodRated Nov 2024Inspected recently
    See details (Bluebird Care Hounslow & Chiswick)
  13. Ivy&Sage Homecare Office

    3.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Mar 2025Inspected recently
    See details (Ivy&Sage Homecare Office)
  14. Aniis Care

    3.6 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Dec 2024Inspected recently
    See details (Aniis Care)
  15. Amily Homecare

    3.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jul 2026Inspected recently
    See details (Amily Homecare)
  16. Alina Homecare Walton on Thames

    3.7 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Aug 2026Inspected recently
    See details (Alina Homecare Walton on Thames)
  17. Alpenbest South

    3.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    See details (Alpenbest South)
  18. Visiting Angels - South Middlesex

    3.9 miles · Older people, Adults under 65

    Est. £34–£42/hr

    GoodRated Jun 2026Inspected recently
    See details (Visiting Angels - South Middlesex)
  19. Schreiber Care UK - London

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jul 2025Inspected recently
    See details (Schreiber Care UK - London)
  20. Procare Team Ltd

    3.9 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    GoodRated Jul 2025Inspected recently
    See details (Procare Team Ltd)

See all 220 agencies covering Ashford →

Your questions on home help in Ashford

Who provides home help in Ashford?

Ask each agency: CQC keeps no record of who provides home help. Of the 220 registered agencies that have an office within 7 miles of Ashford, 131 are rated Good or Outstanding.

What does home help cost in Ashford?

Expect an hourly charge close to the local visiting care rate, sometimes slightly less for housework only. Check the minimum visit length and weekend rates before you book.

Can I get home help from the council?

Only as part of meeting eligible needs after an assessment by Surrey council; housework on its own rarely qualifies. Attendance Allowance, which ignores savings, is often used to pay for home help.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How good are home care agencies around Ashford?

92% Good or Outstanding (131 of 142 rated). 59 were inspected or rated within two years, and 189 are registered for dementia.

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.