Home care · County Durham

Home help in Lanchester

Home help means practical support around the house, such as cleaning, washing, shopping, preparing meals and running errands, often with some companionship too. Compare the 19 CQC-registered agencies covering Lanchester and ask which of them provide it.

Agency data: CQC register · Updated 27 October 2026 · Prices: Prices typically seen across England in 2026

Key points

  • Of the 19 CQC-registered agencies that have an office within 7 miles of Lanchester, 15 have a Good or Outstanding rating.
  • Ask County Durham council for a care needs assessment, which is free.
  • Home help is usually charged by the hour; visiting care here typically costs around £32–£34 an hour, and housework-only help can cost a little less.
  • Ask each agency about home help; the CQC register has no record of who provides it.

Reference this page as: The Care Panel, "Home help in Lanchester", Oct 2026, based on the CQC register.

What home help includes

Typical tasks are cleaning and tidying, laundry and ironing, changing beds, food shopping and collecting prescriptions, preparing meals, help with post and bills, and getting out to appointments or the shops. Many people also value the company. Home help does not include personal care such as washing, dressing or help with medication: for that you need a home care agency registered with the Care Quality Commission.

Agency, cleaner or council?

Many home care agencies in Lanchester provide home help as well as personal care, which is useful if needs grow. A cleaner or a local "home help" service can be cheaper for housework alone, but is not regulated by CQC. Some councils and charities run low-cost help-at-home or shopping services. Getting assessed by County Durham council.

Paying for home help

Home help is usually charged by the hour, at or just below the rate for visiting care. County Durham council may include practical help in a care plan if a care needs assessment finds eligible needs, though help with housework alone often does not qualify. Attendance Allowance, which is not means-tested, is often used to pay for it. See home help for the elderly and home help vs home care.

Lanchester's agencies in figures

Across County Durham we list 189 agencies, and 97% of those rated are Good or Outstanding; covering Lanchester the figure is 100%. Across County Durham, 15% of agencies have a rating under two years old; covering Lanchester it is 11%. 2 are rated Outstanding here, out of 3 across County Durham. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Lanchester comes 2nd of 7 (79%), with Sacriston top at 87%. 14 of the 19 agencies (74%) list dementia as a specialism, against 72% across County Durham. The oldest current rating dates from September 2018 (Crescent Homecare Limited). The newest registration is BMS Care Providers Durham, registered with CQC in March 2026. Registered specialisms here: 15 of 19 list physical disabilities, 12 of 19 list learning disabilities and 16 of 19 list mental health conditions.

Paying for home help in Lanchester: typical prices

Prices typically seen across England in 2026
Visiting carearound £32–£34 an hour
Live-in carearound £1,540–£1,610 a week

What the council pays (Durham County Council): £22.83 an hour for home care (2025/26 average paid to agencies); £857 a week for residential care (2025/26 average, over-65s); £890 a week for nursing care (2025/26 average, over-65s) (source).

The gap between agencies is bigger than the gap between regions. Ask for prices in writing, and check what weekends and bank holidays cost. The Homecare Association puts the minimum sustainable price for council-funded home care in England at £34.42 an hour for 2026/27. Source: Lottie Care Index, Q3 2026. Check what you would pay · Weekly cost calculator

Home care agencies covering Lanchester

Not confirmed for home help, so ask. Listed by CQC rating and rating date, then distance.

  1. Home Instead Durham

    6.4 miles · Dementia, Older people, Physical disabilities

    Est. £34–£42/hr

    OutstandingRated Nov 2023
    Full profile (Home Instead Durham)
  2. The Care and Support Group County Durham

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2025Inspected recently
    Full profile (The Care and Support Group County Durham)
  3. TLC Community Services Limited

    4.6 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2026Inspected recently
    Full profile (TLC Community Services Limited)
  4. Infinite Homecare Limited

    3.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Aug 2022
    Full profile (Infinite Homecare Limited)
  5. My Choice Home Care

    4.1 miles · Dementia, Older people, Adults under 65

    Est. £30–£37/hr

    GoodRated Oct 2022
    Full profile (My Choice Home Care)
  6. Accept Care Limited

    4.1 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2024
    Full profile (Accept Care Limited)
  7. Care and Protect UK

    4.8 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Feb 2024
    Full profile (Care and Protect UK)
  8. Yeshua Healthcare

    6.5 miles · Older people, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Feb 2023
    Full profile (Yeshua Healthcare)
  9. Potens Dipton Supported Living and Outreach

    6.9 miles · Mental health conditions, Learning disabilities

    Est. £30–£37/hr

    GoodRated Jun 2022
    Full profile (Potens Dipton Supported Living and Outreach)
  10. Crescent Homecare Limited

    3.3 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £32–£39/hr

    OutstandingRated Sep 2018
    Full profile (Crescent Homecare Limited)
  11. Kelly Park Limited

    4.0 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jan 2020
    Full profile (Kelly Park Limited)
  12. CEL Homecare North East

    4.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Jun 2021
    Full profile (CEL Homecare North East)
  13. Quality First Care Services

    4.2 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Sep 2019
    Full profile (Quality First Care Services)
  14. YS Services Limited trading as Embracing Care

    4.7 miles · Dementia, Older people, Physical disabilities

    Est. £30–£37/hr

    GoodRated Mar 2019
    Full profile (YS Services Limited trading as Embracing Care)
  15. Second to None Care Ltd

    6.4 miles · Dementia, Physical disabilities, Sensory impairments

    Est. £30–£37/hr

    GoodRated Dec 2020
    Full profile (Second to None Care Ltd)
  16. The Oaklea Trust (Durham & Northumberland)

    4.0 miles · Learning disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (The Oaklea Trust (Durham & Northumberland))
  17. Tailored Family Support Ltd

    4.2 miles · Dementia, Older people, Physical disabilities

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Tailored Family Support Ltd)
  18. BMS Care Providers Durham

    4.2 miles · Physical disabilities, Sensory impairments, Mental health conditions

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (BMS Care Providers Durham)
  19. Eland Supported Living Ltd

    7.0 miles · Older people, Adults under 65

    Est. £29–£36/hr

    Not yet ratedNot yet rated
    Full profile (Eland Supported Living Ltd)

See all 19 agencies covering Lanchester →

What families ask about home help in Lanchester

Who provides home help in Lanchester?

The CQC register does not show who offers home help. There are 19 registered agencies that have an office within 7 miles of Lanchester, 15 of them rated Good or Outstanding, so ask each one.

How much does home help cost in Lanchester?

Home help is usually charged by the hour, at or a little below the local rate for visiting care. Ask each agency for its hourly rate, minimum visit length and any weekend charges in writing.

Will the council fund help with housework?

Sometimes, if County Durham council's care needs assessment finds eligible needs and practical help is part of meeting them. Help with housework alone often does not qualify, so many people use Attendance Allowance, which is not means-tested, to pay privately.

Is home help the same as home care?

No. Home help is practical help with housework, shopping and errands. Home care, or personal care, includes help with washing, dressing, eating and medication, and must be provided by an agency registered with the Care Quality Commission.

How good are home care agencies around Lanchester?

100% Good or Outstanding (15 of 15 rated). 3 were inspected or rated within two years, and 14 are registered for dementia.

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CQC register data (Oct 2026), reused under the Open Government Licence v3.0. The Care Panel is independent of every provider listed.