Home care · Suffolk
Home care in Bury St Edmunds
There are 22 home care agencies on the CQC register covering Bury St Edmunds. Of the 14 CQC has rated, 86% are Good or Outstanding, next to 89% across Suffolk and 88% across England; 3 are Outstanding. Our estimate of typical fees here: about £33.50 an hour for visiting care and £1,610 a week for live-in careestimated. 8 home care agencies have a rating more than four years old and 3 registered with CQC within the past two years. On 5 May 2026, PentaCare (West Suffolk) was rated Good, the newest rating here.
Data: the CQC register, updated 27 October 2026, under the Open Government Licence
The short version
- Dementia is a registered specialism for 16.
- You can ask Suffolk council for a free care needs assessment; savings make no difference.
- Rating changes in Suffolk are checked each day. See what changed recently.
- CQC rates 12 of the 14 agencies with a rating as Good or Outstanding, while 2 are rated Inadequate or Requires improvement. 8 are not rated yet.
Citation: "Home care in Bury St Edmunds", The Care Panel analysis of CQC register data, Oct 2026.
- 22agencies registered with CQC
- 86%rated Good or Outstanding (of those rated)
- 16support people with dementia
- 2inspected or rated since October 2024
| Care | Bury St Edmunds | East of England | England |
|---|---|---|---|
| Visiting care, an hour | £33.50 | £33.50 | £33.50 |
| Live-in care, a week | £1,610 | £1,610 | £1,610 |
Home care agencies covering Bury St Edmunds
Highest CQC rating first; ties go to the more recent rating, then the nearer provider. How the list is ordered
OutstandingGoodRequires improvementInadequateNot yet ratedMap © OpenFreeMap © OpenStreetMap
- All 22
- Elderly care · 21
- Care for adults under 65 · 20
- Physical disability care · 17
- Dementia care · 16
- Sensory impairment care · 13
- Mental health care · 10
- Learning disability care · 8
Yourlife (Bury)
What inspectors found: This is help with tasks related to personal hygiene and eating.
Est. £30–£37/hr
PentaCare (West Suffolk)
What inspectors found: The nature of the service provision included scheduled home visits and live in care.
Est. £30–£37/hr
Home Instead Bury St Edmunds
What inspectors found: People received personalised care from caring staff who had the knowledge and skills to carry out their roles and responsibilities.
Est. £33–£40/hr
Lifetree Homecare Ltd
What inspectors found: Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible…
Est. £30–£37/hr
Helping Hands Bury St Edmunds
What inspectors found: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in…
Est. £29–£35/hr
Multi-Care Community Services Suffolk Ltd
Est. £30–£37/hr
Mencap - West Suffolk Domiciliary Care Agency
What inspectors found: We gave the service 48 hours' notice of the inspection visit because it is small and the manager is often out of the office…
Est. £30–£37/hr
Bury Home Care
What inspectors found: The reablement ethos ran through the service with staff using their reablement skills whenever they provided care and support.
Est. £32–£39/hr
Hilltop House (Domiciliary Care)
What inspectors found: Staff were exceptionally caring and encouraged people to live as full a life as possible and supported to live the life they wanted.
Est. £32–£39/hr
Oxlip House
What inspectors found: People using the service were happy and well cared for.
Est. £30–£37/hr
Trinity Homecare (East of England)
What inspectors found: Where they do, we also take into account any wider social care provided.
Est. £32–£39/hr
Blackbourne View
What inspectors found: At the time of this announced inspection of 19 June 2018 there were 29 people who used the personal care service.
Est. £30–£37/hr
Availl (Bury St Edmunds)
What inspectors found: At our previous inspection we found shortfalls in staffing, safe care and treatment and governance.
Est. £30–£37/hr
FitzRoy Supported Living Suffolk
What inspectors found: Right Support: Staff supported people to maximise their independence.
Est. £30–£37/hr
Maplewood Independent Living Limited
Est. £29–£36/hr
Assured Optimal Care - Main Office
Est. £29–£36/hr
SylvianCare Bury St Edmunds
Est. £29–£36/hr
Nurse Next Door Bury St Edmunds
Est. £29–£36/hr
Hartewell Homecare
Est. £29–£36/hr
Bury St Edmunds
Est. £29–£36/hr
Lots of Care Ltd
Est. £29–£36/hr
CoVista Living Ltd (The Courtyard)
Est. £29–£36/hr
Distance is from Bury St Edmunds centre to the agency's office. Agencies travel to clients, so check they cover your street.
24-hour, overnight and live-in care in Bury St Edmunds
Round-the-clock care at home is arranged in one of two ways: live-in care, where one carer lives in and has a daily break and a proper night's sleep, or daytime visits plus waking nights, where a second carer stays awake all night. Typical prices: Live-in care around £1,540–£1,610 a week. CQC does not record which agencies provide it, so ask each one.
Bury St Edmunds in figures
Across Suffolk, 7% of agencies have a rating under two years old; covering Bury St Edmunds it is 9%. Across Suffolk we list 227 agencies, and 88% of those rated are Good or Outstanding; covering Bury St Edmunds the figure is 86%. Ranked against the 6 closest towns on our site by the share of every listed agency that is rated Good or Outstanding, Bury St Edmunds comes 4th of 7 (55%), with Stowmarket top at 89%. 3 are rated Outstanding here, out of 19 across Suffolk. The oldest current rating dates from June 2018 (Mencap - West Suffolk Domiciliary Care Agency). 16 of the 22 agencies (73%) list dementia as a specialism, against 73% across Suffolk. Looking at specialisms, 17 of 22 list physical disabilities, 8 of 22 list learning disabilities and 10 of 22 list mental health conditions. The newest registration is Nurse Next Door Bury St Edmunds, registered with CQC in July 2026.
Owners and groups: agencies covering Bury St Edmunds
- Yourlife Management Services Limited 1 listed here
- Pentacare Services Ltd 1 listed here
- Midshires Care Limited 1 listed here
- Royal Mencap Society 1 listed here
- Suffolk County Council 1 listed here
- Sanctuary Care Limited 1 listed here
- Orders of St John Care Trust 1 listed here
- Berkeley Home Health Limited 1 listed here
- Orwell Housing Association Limited 1 listed here
- WilsonParker Limited 1 listed here
- FitzRoy Support 1 listed here
- Maplewood Independent Living Limited 1 listed here
- Assured Optimal Care Ltd 1 listed here
Recently inspected
CQC's latest published ratings for agencies covering Bury St Edmunds, newest first.
Nearby towns against Bury St Edmunds
| Nearby town | Distance | Total | Good or Outstanding |
|---|---|---|---|
| Bury St Edmunds | – | 22 | 12 |
| Red Lodge | 9.9 mi | 17 | 10 |
| Thetford | 11.8 mi | 6 | 3 |
| Stowmarket | 12.7 mi | 9 | 8 |
| Newmarket | 13.1 mi | 17 | 10 |
| Lakenheath | 14.0 mi | 6 | 3 |
Each count is agencies whose office is within 7 miles; many serve more than one town.
What home care costs in Bury St Edmunds
| Visiting care | around £32–£34 an hour |
|---|---|
| Live-in care | around £1,540–£1,610 a week |
What the council pays (Suffolk County Council): £26.60 an hour for home care (2025/26 average paid to agencies); £1,064 a week for residential care (2025/26 average, over-65s); £1,051 a week for nursing care (2025/26 average, over-65s) (source). Where a provider charges more, the extra is usually met by a top-up.
Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. Next: work out a weekly cost, then get prices from local providers.
Council help
Suffolk
Savings under £23,250? Suffolk council may help with the cost, and its care needs assessment is free for everyone.
How to ask for an assessment, paying for care and direct payments in Suffolk
Free · by email
Free care cost report for Bury St Edmunds
- Typical local prices for home care, overnight and live-in care
- What the council and the NHS may pay, with the 2026/27 savings limits
- The best-rated services near you, from the CQC register
Questions families ask about home care in Bury St Edmunds
Home care in Bury St Edmunds: how many agencies are there?
As of Oct 2026, the CQC register lists 22 home care agencies that have an office within 7 miles of Bury St Edmunds. Among the highest rated are Yourlife (Bury), PentaCare (West Suffolk) and Home Instead Bury St Edmunds.
How are home care agencies in Bury St Edmunds rated by CQC?
CQC has rated 14. Of those, 12 (86%) are Good or Outstanding (3 Outstanding). Rated Requires improvement or Inadequate: 2. Not yet rated: 8. That is common for services registered recently.
How much should I expect to pay for home care in Bury St Edmunds?
Usual 2026 prices across England: visiting care around £32–£34 an hour; live-in care around £1,540–£1,610 a week. Ask every agency for a full list of charges, with weekend and bank holiday rates: hourly rates vary more between agencies than between regions. Homecare Association figure for 2026/27: a sustainable council rate for home care in England starts at £34.42 an hour. Source: Lottie Care Index, Q3 2026. More in our cost guide.
Can Suffolk council help pay for home care?
It may. Suffolk council must offer a free care needs assessment to anyone who appears to need support (Care Act 2014). If savings and investments are below £23,250, the council may contribute after a financial assessment, depending on income, and for care at home the value of the home is not counted. Attendance Allowance is not means-tested. How to contact Suffolk council.
How can I pick between agencies in Bury St Edmunds?
Check how recent each CQC report is first: 2 of the 22 on this page were inspected or rated in the past two years; 12 have older reports. Next ask three things: will staff be consistent, what happens about missed visits, and what is the full price? Use our checklist.
What about home care agencies in towns near Bury St Edmunds?
Bury St Edmunds has 22, with 12 rated Good or Outstanding. Nearby: Red Lodge (9.9 miles): 17, 10 rated Good or Outstanding; Thetford (11.8 miles): 6, 3 rated Good or Outstanding; Stowmarket (12.7 miles): 9, 8 rated Good or Outstanding.
Short on time? We'll pass on your request.
One short form is all it takes: featured partners and a maximum of three rated providers in the Bury St Edmunds area who work with us will email you directly.
Other towns near Bury St Edmunds
- Home care in Red Lodge 9.9 mi
- Home care in Thetford 11.8 mi
- Home care in Stowmarket 12.7 mi
- Home care in Newmarket 13.1 mi
- Home care in Lakenheath 14.0 mi
- Home care in Sudbury 14.5 mi
- Home care in Needham Market 15.8 mi
- Home care in Haverhill 16.3 mi
Also in Bury St Edmunds, and guides
- Getting care after a hospital discharge in Bury St Edmunds
- Live-in care in Bury St Edmunds
- Overnight care in Bury St Edmunds
- 24-hour care in Bury St Edmunds
- Respite care in Bury St Edmunds
- Home help in Bury St Edmunds
- How to pay for care in Suffolk
- Best rated home care agencies in Suffolk
- England home care costs 2026, region by region
- Top rated 2026: services rated Outstanding in Suffolk
- Care homes in Bury St Edmunds (15)
- Funding home care: who pays
- Choosing a home care agency
- Preparing for a care needs assessment
- Understanding CQC ratings
Agencies listed above also cover Thurston.
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Register information from CQC as at Oct 2026; Open Government Licence v3.0 applies. We do not deliver care ourselves.